
BergHOFF pans are a mid-level cookware brand that is sold at Target. While some customers claim that the pans are wonderful, don't stick, and are easy to clean, others have reported that the pans flake and peel after a short period of use. BergHOFF has a 1.7-star rating based on 16 customer reviews and has received negative reviews from PissedConsumer.com.
Characteristics | Values |
---|---|
Customer reviews | 1.7 star rating based on 16 customer reviews |
Pros | Great products, Good discounts, Pots are wonderful |
Cons | Customer service, Food sticks the bottom, Flaking away, Have not heard back from the company |
Lifetime warranty | Yes |
Peeling | Yes |
Customer service | Good |
What You'll Learn
Customer reviews are mostly negative
Customer reviews of Berghoff pans are predominantly negative. One source states that Berghoff has a 1.7-star rating based on 16 customer reviews. The most common complaint is that the food sticks to the bottom of the pan, with some reviews stating that the bottom is flaking away. One customer reported that the small frying pan peeled after a year or two, and when they contacted Berghoff for a replacement, their request was denied.
Another review on PissedConsumer.com states that Berghoff cookware is not worth the money and that customers should stay away. The review also mentions that Berghoff's customer service has not responded to any of the customer's inquiries.
On the other hand, there are some positive reviews. One customer mentioned that the pans are great and don't stick, making them easy to clean. They also mentioned that Berghoff has a lifetime warranty, which is a great selling point. However, this review is based on a single purchase and may not be representative of the overall customer experience.
In summary, while there are some positive reviews, the majority of customer feedback for Berghoff pans is negative. The common issues mentioned include food sticking to the bottom, flaking pans, and poor customer service.
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Pans peel and flake
The Berghoff pan is a wonderful product that does not stick and is easy to clean. However, after a few years, the small frying pan in a 12-piece set starts to peel.
The lifetime warranty is a great selling point for the Berghoff pan. When the peeling started, the customer contacted Berghoff with pictures and was sent a new pan. However, after several email exchanges, the request was denied and the customer had to replace the pan themselves.
The Berghoff pan has a 1.7-star rating based on 16 customer reviews on PissedConsumer.com. Customers are mostly dissatisfied with the flaking away of the bottom of the pan and the customer service.
The Berghoff pan is sold at Target and Sam's Club. It is a mid-level brand and there is no reason to suspect it's awful stuff. However, if you're looking for a known good brand that's sold at Target, I recommend Tramontina for stainless steel cookware.
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Customer service is poor
Many customers have complained about Berghoff's customer service. One customer reported that they contacted Berghoff after the frying pan they purchased began to peel and was denied a replacement.
Another customer reported that they contacted Berghoff after the bottom of their pan began to flake away and have not heard back from the company.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users. BergHOFF has a 1.7-star rating based on 16 customer reviews. Customers are mostly dissatisfied.
The lifetime warranty that Berghoff offers is a pro of their cookware. However, the poor customer service is a con.
If you are looking for a known good brand that's sold at Target, I know some really like Tramontina for stainless steel cookware.
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Pans don't stick
If you're looking for a known good brand that's sold at Target, I know some people who really like Tramontina for stainless steel cookware.
However, Berghoff cookware has a 1.7-star rating based on 16 customer reviews. Consumers are mostly dissatisfied with Berghoff cookware.
One of the main issues with Berghoff cookware is that food sticks to the bottom and flakes away.
Another issue is that the lifetime warranty doesn't seem to apply to all products. For example, one customer reported that the small frying pan started to peel after a year or two and contacted Berghoff with pictures of the damage. However, their request was denied.
It's worth noting that Berghoff cookware is affordable and has good discounts. However, the customer service has been criticized and recent recommendations are as follows: "Don’t buy these pans," "Waiting to solve my problem," "Don’t waste your money on this cookware," "Don’t purchase from this company," "STAY AWAY".
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Lifetime warranty
The lifetime warranty on Berghoff cookware is a major selling point for many customers. The warranty is valid as long as the customer owns the product, and covers any manufacturing defects.
One customer reported that after a year or two, a small frying pan in a 12-piece set began to peel. After contacting Berghoff, they sent a replacement pan. However, a few years later, the 11-inch pan began to peel again. The customer contacted Berghoff again, but their request was denied.
Another customer reported that the pans are great, don't stick, and are easy to clean. However, the customer service was poor, with no response to repeated attempts to contact the company.
Overall, the lifetime warranty is a significant advantage of Berghoff cookware. However, some customers have reported that the warranty may not always be honoured, and the company's customer service may need improvement.
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Frequently asked questions
Berghoff pans have a 1.7-star rating based on 16 customer reviews. Most customers are dissatisfied with the pans, citing issues such as food sticking to the bottom and flaking.
The pros of Berghoff pans are that they don't stick and are easy to clean. The cons are that food sticks to the bottom, the bottom is flaking away, and customer service is poor.
Berghoff pans come with a lifetime warranty. However, one customer reported that their request for a replacement under the warranty was denied.