
Yes, you can change a passenger name on a Peter Pan bus ticket. Peter Pan Bus Lines allow you to change the travel date, time, and passenger name for a fee. The ticket exchange must take place at least two hours before the departure time and date specified on the original ticket. You can change your ticket on the Peter Pan app, by visiting a Peter Pan ticket counter, or by contacting customer service.
| Characteristics | Values |
|---|---|
| Name change allowed | Yes |
| Time of change | At least 2 hours before departure |
| Fee | $5 for tickets under $10; $10 for tickets over $10, plus any difference in fare for the new ticket |
| Change method | Via the Peter Pan Bus app, by visiting a Peter Pan ticket counter, or by calling customer service |
| Validity | Only for scheduled date and time |
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What You'll Learn

How to change the name on a Peter Pan ticket
Peter Pan Bus Line tickets are non-refundable, non-transferable, and limited. The name on a ticket can be changed, but only prior to the scheduled departure. The passenger name can be changed by visiting a Peter Pan ticket counter, contacting customer service at (800) 343-9999, or downloading the Peter Pan Bus app. There is a fee of $5 for tickets under $10, or $10 plus any difference in fare for the new ticket, as well as any additional fees.
To change the name on your Peter Pan ticket, you must first log in to your PERKS account on the Peter Pan Bus website or via the Peter Pan Bus App. Once logged in, click on "My Trips" and then "Add Trip". You will then need to enter your order number, the email address associated with the ticket purchase, and the last name of the buyer or passenger. After entering this information, an email will be sent to the email address used during the purchase. Find the email titled "Add your reservation!" and click "Add Trip To Account". Log in again and click "View Trip Details", then click "RESCHEDULE" to make changes to your trip.
Please note that Peter Pan also reserves the right to request valid photo identification from a passenger to confirm that the passenger's identity matches the name on the ticket.
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The cost of changing a Peter Pan ticket name
Peter Pan Bus Lines allows passengers to change their reservation, including the date and time of travel. However, it is important to note that changes can only be made before departure. After the scheduled departure time, tickets are non-refundable and not eligible for reissue or exchange.
To change your Peter Pan ticket, you can visit a Peter Pan ticket counter, contact customer service by phone, or use the Peter Pan Bus app or website. When modifying your reservation, you will need to provide your order number, the email address associated with the ticket purchase, and the last name of the buyer or passenger.
Regarding the cost of changing a Peter Pan ticket, there is a standard reissue fee of $10 per ticket for changes, plus any difference in the cost of the new ticket. This change fee is assessed at the time the modification is made. Additionally, Peter Pan offers a refundable fare option for an extra fee of $18.00 at the time of purchase. If you choose this option and need to cancel your ticket, you will receive a refund for the ticket cost minus a $5.00 service charge.
It is important to note that Peter Pan may request valid photo identification from passengers to confirm that the identity of the traveller matches the name on the ticket. Therefore, ensure that you have a valid photo ID when purchasing a ticket, boarding the bus, and making any changes to your reservation.
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When is it possible to change a Peter Pan ticket name
You can change the name on a Peter Pan ticket, but there are some conditions. Firstly, you can only change the name before the departure time. The ticket exchange must take place at least two hours before the departure time specified on the original ticket.
To change the name on your ticket, you can use the Peter Pan Bus App, visit a Peter Pan ticket counter, or contact customer service on 1 (800) 343-9999. There is a standard reissue fee of $10 per ticket, plus any difference in the cost of the new ticket.
If the original fare is $10 or under, the exchange fee is $5. If the original fare is over $10, the exchange fee is $10. There is also a transaction cost of $2.50-$5.00 per ticket.
It is worth noting that Peter Pan Bus Line tickets are non-refundable and non-transferable.
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Peter Pan ticket name change: online vs in-person
Peter Pan Bus Lines tickets are non-refundable, non-transferable, and limited as endorsed. The name on a Peter Pan ticket can be changed, but there are specific procedures to follow, depending on whether you want to do it online or in person.
Online
Peter Pan Bus Lines offers online assistance daily. To change the name on your ticket online, you will need to log into your PERKS account on their website or use the Peter Pan Bus App. Once logged in, click on "My Trips" and then "Add Trip." Here, you will need to enter your order number, the email address associated with the ticket purchase, and the last name of the buyer or passenger. After entering this information, you will receive an email with the subject line "Add your reservation!" Click on "Add Trip To Account" in this email, log in again, and then click "View Trip Details." Finally, click "RESCHEDULE" to make changes to your trip, including the passenger name.
In-person
You can also change the name on your Peter Pan ticket in person at the station. To do this, you will need to visit a Peter Pan ticket counter. The ticket exchange must take place at least two hours before the departure time specified on the original ticket. There is a standard reissue fee of $10 per ticket for name changes, plus any difference in the cost of the new ticket.
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Peter Pan ticket name change: what to do if you can't change it online
Peter Pan Bus Lines tickets are non-refundable, non-transferable, and limited. The resale of tickets is prohibited. Tickets are valid only for the scheduled date and time for which they were purchased.
However, Peter Pan Bus Lines does allow you to change the time and date of travel. To do this, you can visit a Peter Pan ticket counter, contact customer service at (800) 343-9999, or download the Peter Pan Bus app. Changes can only be made at least two hours before the departure time specified on the original ticket. There is a fee for changing tickets: for tickets where the original fare is $10 and under, the exchange fee is $5, and for tickets where the original fare is over $10, the exchange fee is $10. There is also a transaction cost of $2.50-$5.00 per ticket, as well as the difference in cost of the new ticket.
If you are unable to change your ticket online, you can try contacting customer support by phone or in person at a ticket counter. You can also open a customer support request online.
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Frequently asked questions
Yes, you can change the passenger name on your Peter Pan ticket. You can also change the date and time of travel.
You can change your ticket on the Peter Pan app, by visiting a Peter Pan ticket counter, or by contacting customer service at (800) 343-9999.
Yes, there is a fee for changing the name on your Peter Pan ticket. The fee is $10 plus any difference in the cost of the new ticket.
You can change the name on your Peter Pan ticket up to two hours before the departure time. Changes cannot be made within two hours of departure or after the bus has departed.
Peter Pan Bus Line tickets are non-refundable. However, if you pay an extra fee of $18 when purchasing your ticket, you can get a refund minus a $5 service charge.



















