
Double-pane windows are designed to offer better insulation from the cold and heat, increasing energy efficiency. When one of the panes breaks or cracks, the air or gas between the panes escapes, causing the window to lose its ability to insulate properly. While some aspects of double-pane window repair can be managed by a DIY enthusiast, the complexity of these units often requires professional assessment and intervention. Professionals are often able to fix a single pane of glass that is broken or damaged without replacing the entire window, saving you money and time. If the glass is not shattered, repairing a pane of glass in a double-pane window is a short-term solution that typically involves an adhesive placed within the cracks.
Can you repair a broken double pane window?
| Characteristics | Values |
|---|---|
| Repairing a broken double-pane window | Possible, but not recommended for DIY |
| Reasons to repair | Insulation, energy efficiency, HVAC efficiency, comfort, safety |
| Repair options | Sash replacement, glass replacement, full window replacement |
| Repair cost factors | Labour, materials, window type, window size, window manufacturer |
| Repair time | Varies, from same-day to weeks |
| Repair companies | Glass Doctor, One Day Glass, local glass shops |
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What You'll Learn

When to repair or replace
Repair:
- If only one pane of glass is broken or damaged, it is often possible to repair the window by replacing just the affected pane. This option saves time and money compared to replacing the entire window.
- If the frame is still in good condition and the manufacturer still produces sashes that fit your window, sash replacement may be a more cost-effective option than replacing the entire window.
- If your window is foggy or has moisture between the panes, it indicates a seal failure. In this case, repairing the window by replacing the affected panes and seals can restore its energy efficiency.
- If you have a custom window, you will need to engage a custom window company to perform the necessary repairs. Custom windows require a specialised approach, so ensure the company has experience with custom installations.
Replace:
- If both panes of glass are shattered or severely damaged, it is generally recommended to replace the entire window.
- If there is damage to the window frame, or if the window is very old, replacing the entire window may be the best option, especially if replacement parts are no longer available.
- If you are uncomfortable with DIY repairs or lack the necessary tools and expertise, it is advisable to engage a professional glass technician or window repair company that has experience with double-pane windows. They can assess the damage and provide a suitable solution, ensuring a safe and effective repair or replacement.
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DIY or professional repair
While it is technically possible to repair a broken double-pane window yourself, it is generally recommended to leave this job to a professional. Double-pane windows are designed to offer better insulation from the cold and heat, increasing energy efficiency. If they are damaged or the seals fail, they can cost you money in energy costs.
DIY Repair
If you choose to repair a broken double-pane window yourself, you will need to remove the window sash, take it to a glass service store, order replacement glass for the damaged panes, and then replace the broken pane with new glass. This process can leave your home exposed to the elements for several days. It is also important to note that special tools are required to properly remove and replace the panes, and attempting this job without the right tools, knowledge, and expertise can be dangerous and could result in serious injury.
Professional Repair
Professional repair services, such as Glass Doctor, can provide timely and accurate glass replacement services. They have the right tools and experience to complete the repair safely and effectively. When working with a professional, it is recommended to get quotes from multiple companies, check reviews and references, and verify that the technicians hold the proper licenses and insurance. Professionals are often able to fix a single pane of glass without replacing the entire window, saving you money and time.
In summary, while DIY repair of a broken double-pane window is possible, it is generally safer and more efficient to hire a professional who can ensure a proper and timely repair.
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Sash replacement
If your double-pane window is damaged or broken, it is best to contact a glass professional who has the right tools and experience to complete the repair safely. Double-pane windows contain two panes of glass with air or gas between them, serving as insulation and helping to maintain efficiency. When one pane is cracked or broken, the window loses its ability to insulate properly, and the entire assembly may need to be replaced.
If you cannot identify the manufacturer or they are no longer in business, you can take the sash to a glass company, which can either build or source a replacement glass pack and install it in the existing sash. This option is more affordable than replacing the entire window but may require multiple trips to the glass company and leave your window open during the process. There are also companies that will come to your home and perform the repair onsite, but this can be nearly as expensive as a new window.
When repairing a double-pane window, it is important to work with a professional who can help you choose the right option. Get quotes from multiple companies, check reviews and references, and verify that technicians are licensed and insured. You should also consider choosing materials and companies that offer a good warranty to protect your investment.
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Glass replacement
Before replacing the glass, you must assess the damage and take measurements. If you decide to replace the entire window, you will need to remove the sash from the window, take out any stops holding the window to the frame, and cut through the sealant with a utility knife. You can then carefully press the window assembly out of the frame.
To install the new glass, squeeze a thick bead of caulk around the sash's inner perimeter and press the assembly into it. Reinstall the window stops and any other hardware, and let the caulk cure for at least 48 hours before opening or closing the window.
It is important to note that special tools and expertise are required to properly remove the damaged pane and replace it with a new one. Therefore, it is recommended to contact a glass professional who can ensure a safe and efficient replacement process. Glass Doctor, for example, provides complete glass repair, replacement, and installation services across North America.
If you choose to replace only the glass, you can remove the sash yourself and bring it to a glass shop for repair. This option is generally more cost-effective than replacing the entire window, especially if the frame is still in good condition.
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Cost of repair
The cost of repairing a broken double-pane window varies depending on several factors, including the size and shape of the pane, the difficulty of replacing the glass, and whether custom cutting is required. The cost of labour can also significantly impact the overall expense, with emergency repairs potentially costing double or triple the standard rate of $30 to $90 per hour.
In general, repairing a single-pane window is a viable option, but with double-pane windows, both panes typically need to be replaced together. This is because double-pane windows are designed to provide insulation by trapping air or gas between the panes. When one pane is damaged, the insulating barrier is compromised, allowing air to travel through and affecting the window's energy efficiency.
The cost of repairing or replacing both panes of a double-pane window can range from $75 to $2,000 or more. If you only need to replace one pane, the cost will likely be lower, but it is important to note that special tools are required for this job, and attempting it without the proper equipment can be dangerous.
To save costs, some people opt to remove the sash and take it to a glass shop for repair rather than having a technician come to their home. This can reduce the expense to $50-$75, but if the sash needs to be replaced, it may cost around $200.
When considering the cost of repairing a broken double-pane window, it is essential to factor in the potential long-term savings. A properly functioning double-pane window can increase energy efficiency and reduce your energy bills. Additionally, choosing materials and companies that offer good warranties can provide peace of mind and protect your investment.
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Frequently asked questions
Yes, broken double-pane windows can be repaired. However, it is recommended to get professional help to ensure the repair is done correctly.
To repair a broken double-pane window, you need to first remove the sash from the window frame. Then, take it to a glass service store or a local glass shop to order a replacement pane for the damaged section. Finally, install the new pane by placing it into the sash and pressing down to tighten it.
The cost of repairing a broken double-pane window can vary depending on the extent of the damage and the provider. Some local glass shops offer replacement services for under $100, while other companies offer competitive prices with free shipping.











































