
Adobe Acrobat allows users to customize the side panel menus to view the tools they want to quickly access while working on a document. However, some users have reported issues with the Export tool not displaying on the side pane or tools menu. This issue has only occurred for specific users, and it is not clear why the tool has disappeared for them. To address this, users can right-click on the side panel and select the tools they want to view or deselect those they want to hide. Additionally, for Mac users, the Preview pane for PDF files can be enabled by choosing View > Show Preview in the menu bar, and specific preview options can be selected by choosing View > Show Preview Options.
| Characteristics | Values |
|---|---|
| Issue | Export tool not displaying on the right pane and tools menu |
| Occurrence | Only happened to one user |
| Possible fixes | Check if signed in with the correct user and using the same ID for the cloud |
| Check if the Preview pane is enabled on the right by choosing View > Show Preview | |
| Check if the Preview pane is enabled by choosing View > Show Preview Options, then select the tickboxes for the options to show for the selected file | |
| Check if the problem is with the display theme by going to the hamburger menu > View > Display theme and selecting a different theme | |
| Check if the problem is with the side panel by right-clicking on it and selecting the tools to view |
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What You'll Learn

The export tool is missing from the side pane and tools menu
If the export tool is missing from the side pane and tools menu on Adobe Acrobat, it could be due to several reasons. Firstly, it may be that the tool's position has changed. Previously, the tools appeared on the right side of the screen, but with the new product experience, the tools now appear on the left side.
Additionally, the issue could be specific to your device or account. For example, one user reported that the export tool disappeared from their Mac's preview pane, and they were advised to select "View > Show Preview" to resolve the issue. Another user reported that the export tool disappeared from their application window, but it appeared in a regular finder window.
If the issue is specific to your account, ensure that you are signed in with the correct user ID and that the same ID is used for the cloud. You can also try using the cloud-based upload to export documents, as one user reported success with this method.
Furthermore, you can customize the side panel menus in Adobe Acrobat to display the tools you want to access quickly. To do this, right-click on the side panel and select or deselect the tools you want to view or hide. Alternatively, for macOS, go to "View > Show/Hide > Side panels" and make your selections.
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The right side of the PDF is cut off when exported on a Mac
If the right side of a PDF is cut off when exported on a Mac, there are several potential solutions. This issue has been reported by several Mac users, especially when exporting emails to PDF.
One workaround is to decrease the font size by pressing Command + hyphen (-) until the text appears in its entirety. Then, print or save the email as a PDF. While this method works, it may not be ideal as it makes the text smaller.
Another solution is to change the print settings. In the Print dialogue window, below the Orientation and Scale boxes, change the horizontal box to 'Paper Handling'. Check the box below, labelled 'Scale to fit paper size'. This should ensure that the preview fits better on the page.
Additionally, when exporting emails as PDFs, instead of using the print command, try the following: with the email open, go to the top menu, select File, and then choose Export as PDF.
If you are using Adobe Acrobat, you can customise the side panel menus to quickly access the tools you need. To do this, right-click on the side panel and select or deselect the tools you want to view or hide. You can also go to View > Show/Hide > Side panels and make your selections there.
Furthermore, when converting or exporting PDFs to other file formats in Adobe Acrobat, you can select 'Convert' from the top tools bar or 'Export a PDF' from the 'All tools' menu. The various export formats will be displayed, and you can configure the conversion settings as needed.
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Customising the side panel menus in Adobe Acrobat
Adobe Acrobat allows users to customise the side panel menus to view the tools they want to quickly access while working on a document. There are two ways to do this:
Right-click on the side panel
Right-click on the side panel and then, from the dialog that opens, select the tools that you want to view or deselect the tools that you want to hide.
View > Show/Hide > Side panels
Go to View > Show/Hide > Side panels and select the tools you want to view and deselect the ones you want to hide.
Customising the Quick Access Toolbar
To begin customising your toolbar, look for the three dots on the floating toolbar to the right of the 'All tools' menu. Click on these dots and select “Customise Toolbar”. This option allows you to add and remove tools from your toolbar to streamline your workflow.
Changing the width of the navigation pane
You can change the width of the navigation pane by dragging its right border.
Changing the display theme
You can change the overall look and feel of your Acrobat application by changing the display themes. To choose the theme, go to the hamburger menu > View > Display theme, and then select one of the following themes: System Theme - Acrobat changes the UI as per the OS theme.
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Converting or exporting PDFs to other file formats
Adobe Acrobat allows users to export images and text selections from a PDF to different file formats. To do this, open the PDF in Acrobat and select Convert from the top tools bar. Alternatively, from the All tools menu, select Export a PDF. The various formats to which you can export the PDF file are displayed. From the Convert panel, select the image format and then the desired image file format from the drop-down menu.
If you wish to export only a part of the PDF file into another format, you can do so without converting the entire file. Simply select the text in the PDF file and save it in one of the supported formats: DOCX, DOC, XLSX, RTF, XML, HTML, or CSV. Right-click on the selected text and choose 'Export Selection As'. Then, select a format from the 'Save As Type' list and click 'Save'.
You can also convert multiple PDFs simultaneously, streamlining workflows for businesses or personal use. The Acrobat PDF converter lets you export PDF files to the following types: DOCX, XLSX, PPTX, JPEG, JPG, PNG and TIFF. You can also convert these file formats to PDF using any web browser: DOCX, DOC, XLSX, XLS, PPTX, PPT, TEXT, TXT, RTF, BMP, GIF, JPEG, JPG, PNG, TIFF and TIF. The Acrobat PDF conversion tool preserves your document formatting, images, and alignment so your files look as expected on any Mac or Windows device.
Note that you can customise the side panel menus in Adobe Acrobat to view the tools that you want to quickly access while working on a document. To do this, right-click on the side panel and select the tools you want to view or deselect the ones you want to hide.
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Exporting a part of a PDF file into another format
When exporting a part of a PDF file into another format using Adobe Acrobat, you don't need to convert the entire file and then extract the relevant content. You can select text in a PDF file and save it in one of the supported formats: DOCX, DOC, XLSX, RTF, XML, HTML, or CSV.
To do this, use the Select tool to mark the content you want to save. Right-click on the selected text and choose "Export Selection As". Then, select your desired format from the "Save As Type" list and click "Save".
If you are using a Mac, you can customize the side panel menus to quickly access the tools you need while working on a document. To do this, right-click on the side panel and select the tools you want to view or deselect those you want to hide. Go to "View" > "Show/Hide" > "Side Panels" and make your selections.
Additionally, when you open a document in the Acrobat app, it will appear under a new tab with an "All Tools" menu in the left panel, a Quick Action toolbar, and a right-side panel. You can also change the overall look and feel of your Acrobat application by altering the display themes. Go to the "Hamburger Menu" > "View" > "Display Theme", and select your preferred theme.
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Frequently asked questions
This issue could be due to a recent update that has changed the location of the Export tool. In the new experience, the tools appear on the left side of the screen. You can also customize your side panel menus to view the tools you want to access quickly.
To customize the side panels, right-click on the side panel and select the tools you want to view or deselect the ones you want to hide from the dialog that opens. Alternatively, go to 'View' > 'Show/Hide' > 'Side Panels' and make your selections.
This issue could be specific to your account. Try signing out and signing back in with the correct user ID. If the issue persists, try exporting the PDF from https://cloud.acrobat.com/exportpdf.











































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