Email Fondue: Cashback Solution's Success?

Fondue's CashBack solution is a post-purchase incentive that works with your email and SMS provider. After a qualifying purchase, shoppers receive an email to redeem their CashBack. They can then select their preferred CashBack redemption method, such as a Visa prepaid card or a bonus gift card to the brand's store. This solution replaces coupon codes, allowing brands to offer bigger incentives that boost list growth and conversion rates without taking the same financial hit.

CashBack is a simple way for brands to give money to shoppers

Fondue works with your email and SMS provider, so you can easily add CashBack to any link in an email, SMS, popup, influencer link, or ad. CashBack is enabled by a UTM, which can be added to any link. This allows shoppers to see their CashBack eligibility throughout their purchase journey.

By replacing coupon codes with CashBack, brands can increase their email and SMS subscriber list growth by 31% and their welcome series revenue by 37%. CashBack also creates consistent repeat purchases by offering shoppers freedom of choice for their post-purchase incentives.

After a shopper has made a purchase, they will receive an email or text message from Fondue letting them know to redeem their CashBack. During redemption, the customer can choose between a store gift card or a Visa pre-paid card. There is usually a holding period of up to 60 days that corresponds to the return or refund period of the brand.

Overall, CashBack is a simple and effective way for brands to give money to shoppers, while also increasing brand revenue and profitability.

After a qualifying purchase, an email to redeem CashBack will be sent

After a qualifying purchase, shoppers will receive an email to redeem their CashBack. This email will contain a CashBack redemption form, which the customer must complete. They can then select their preferred CashBack redemption method. Depending on the brand and the location of the purchase, CashBack can be redeemed as either a Visa prepaid card or a bonus gift card to the brand's store.

The Visa prepaid card can be used anywhere that accepts Visa, including over 44 million merchants in more than 200 countries and territories. The bonus gift card can be used to purchase anything from the brand's site, and the customer must use the same email address when purchasing.

There is often a holding period before customers can receive their CashBack, which corresponds to the return or refund period of the brand. This is to ensure that fraudsters don't take advantage of the CashBack system. If the brand has a return period, customers may have to wait up to 60 days to be able to use their Visa prepaid card or bonus gift card.

Once customers have selected their preferred CashBack redemption method, Fondue will provide them with details about their selection via email. If customers cannot locate this email, they can reach out to Fondue's support team at [email protected] with their exact CashBack details, and the team will help locate their redemption.

CashBack can be redeemed as a Visa prepaid card or a bonus gift card

After making a qualifying purchase, you will receive an email with a link to a CashBack redemption form. Here, you can select your preferred CashBack redemption method. Depending on the retailer, you can choose to redeem your CashBack as either a Visa prepaid card or a bonus gift card to the brand's store.

If you opt for a Visa prepaid card, you can use it anywhere that accepts Visa, including over 44 million merchants in more than 200 countries and territories. Once you select this option, you will receive an email with a secure link to your card details. If you are unable to locate this email, you can contact Fondue's support team at [email protected] with your exact CashBack details, and they will help you locate your Visa prepaid card.

If you choose to redeem your CashBack as a bonus gift card, you will receive an email with the details of your selection as soon as you confirm your choice. You can then use this gift card to purchase anything from the brand's site by entering the gift card number at checkout. It is important to use the same email address when making a purchase with your gift card. Similar to the Visa prepaid card, if you cannot find the email containing the details of your bonus gift card, you can reach out to [email protected] for assistance.

It is worth noting that there is typically a holding period for receiving your CashBack, which corresponds to the return or refund period of the brand. This is to ensure that fraudsters do not take advantage of the CashBack system. Therefore, it is recommended to check the brand's specific terms to understand if and how long the holding period is before redeeming your CashBack.

There is a holding period to ensure fraudsters don't take advantage of the system

To ensure that fraudsters don't take advantage of the Fondue CashBack system, there is a holding period in place. This is the length of time between the purchase and redemption of CashBack. The holding period corresponds to the return or refund period of the brand. This means that fraudsters cannot take advantage of the system by claiming CashBack on purchases that are returned or refunded.

The holding period is important for determining the tax implications of an investment. In the context of investments, the holding period refers to the amount of time an investor holds an investment before selling or disposing of it. This period is used to calculate the capital gains tax that needs to be paid on the investment.

For example, if an investor buys shares of stock, the holding period begins the day after the purchase and ends the day the shares are sold. If the shares are held for a year or less, short-term capital gain or loss rules apply. On the other hand, if the shares are held for more than a year, long-term capital gain or loss rules will apply.

Similarly, in the context of the Fondue CashBack system, the holding period ensures that there is a delay between the purchase and the redemption of CashBack. This delay allows for the processing of returns or refunds, so that CashBack is not redeemed on purchases that are eventually returned or refunded. This helps to protect the integrity of the system and prevent fraud.

Overall, the holding period in the Fondue CashBack system is a necessary measure to prevent fraud and ensure the smooth functioning of the CashBack redemption process. By aligning the holding period with the brand's return or refund policy, Fondue can maintain the security and reliability of its CashBack program.

Bonus gift cards can be used to purchase anything from the brand's site

Fondue's CashBack solution is a great way for brands to reward shoppers and drive profitable growth. After a qualifying purchase, shoppers receive an email to redeem their CashBack. They can then select their preferred CashBack redemption method, which can be either a Visa prepaid card or a bonus gift card to the brand's store.

With Fondue's CashBack solution, shoppers can take advantage of bonus values on gift cards, providing an incentive to keep coming back to the brand's site. This not only encourages customer loyalty but also allows shoppers to purchase anything they desire from the brand's offerings.

By choosing the bonus gift card option, shoppers can enjoy the convenience of having a stored value that is dedicated to their favourite brand. This not only makes future purchases easier but also provides a sense of exclusivity and special treatment. With the bonus gift card, shoppers can explore the brand's entire range of products or services, making it a versatile and appealing choice for those who want to get the most out of their CashBack rewards.

Frequently asked questions