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The Indian government provides an online service for obtaining a soft copy of the Permanent Account Number (PAN) card, also known as an e-PAN card. This service is available to individuals who have not been allotted a PAN but possess a valid Aadhaar card with updated Know Your Customer (KYC) details. By visiting the e-Filing portal and providing their Aadhaar number and mobile number linked to their Aadhaar, individuals can obtain a digitally signed PAN in electronic format free of cost. Additionally, those who have already been allotted a PAN can update their details, check their application status, and request a reprint of their PAN card through the Protean Online PAN Services Portal.
| Characteristics | Values |
|---|---|
| Who can get an e-PAN card? | Individual taxpayers who have not been allotted a PAN but possess Aadhaar. |
| Requirements | A valid Aadhaar with updated KYC details and a mobile number linked with Aadhaar. |
| Cost | Free of cost. |
| Reprint cost | Within India: Rs 50.00. Outside India: Rs 959.00. |
| Reprint dispatch address | The communication address as per the latest details available with the Income Tax Department. |
| Reprint application | Online or offline with Pan Service Agents. |
| Customer support | 020-27218080, 7 am to 11 pm. |
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What You'll Learn
Instant e-PAN service requirements
The Instant e-PAN service is available to all individual taxpayers who do not have a Permanent Account Number (PAN) but possess a valid Aadhaar card with updated KYC details and a mobile number linked to their Aadhaar. This service is free of cost and does not require any paperwork or physical visits to a centre.
To obtain an instant e-PAN, follow these steps:
- Go to the e-Filing portal homepage and click on "Instant e-PAN".
- On the e-PAN page, click on "Get New e-PAN" or "Update PAN".
- Enter your 12-digit Aadhaar number, select the confirmation checkbox, and click "Continue".
- On the OTP Validation page, enter the 6-digit OTP received on your mobile number registered with Aadhaar. The OTP will be valid for 15 minutes, and you will have 3 attempts to enter the correct OTP. If needed, click "Resend OTP" to generate and send a new one.
- Once the OTP is validated, you will be able to view the status of your e-PAN request. If your e-PAN has been generated, you can click on "View e-PAN" to see it or "Download e-PAN" to save a copy.
Note that if you already have a PAN that is linked to your Aadhaar, you cannot apply for an instant e-PAN. In this case, if your Aadhaar is linked to an incorrect PAN, you must first submit a request to the Jurisdictional Assessing Officer (JAO) for delinking your Aadhaar from the incorrect PAN. After delinking, you can then submit an instant e-PAN request.
Additionally, if you have used Protean PAN Services to process your PAN application, you can request to have your e-PAN card delivered to your registered email ID up to three times for free within 30 days of PAN allotment or changes confirmed by the ITD. After 30 days, there is a small charge for this service.
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How to update PAN details
Updating PAN details can be done online or offline. Here is a step-by-step guide on how to update your PAN details online:
Step 1:
Go to the website where you applied for your PAN card. If you applied via the NSDL e-Gov website, you need to apply for updating PAN details on that website. Similarly, if you applied on the UTIITSL website, you need to update the PAN card details on the UTIITSL website. Alternatively, you can use the Protean PAN website.
Step 2:
Scroll down and locate the heading 'Change/Correction in PAN Data' and click on 'Apply Now'.
Step 3:
Fill out the Online PAN Application form. This includes the application type (changes or correction in existing PAN data/reprint of PAN card), category (select the relevant category from the drop-down menu), and other personal details. Then, type in the 'Captcha Code' and tap on 'Submit'.
Step 4:
Once the request is registered, you will receive a Token Number on the email ID provided.
Step 5:
Scroll down and enter the last four digits of your Aadhaar number.
Step 6:
Scroll down further and update the required details. Remember to tick the relevant box for which correction or update is required. After filling up the form, click on 'Next' to proceed to the 'Contact and other details' page.
Step 7:
Enter your new address, updated mobile number, or email and proceed to the next page.
Step 8:
Based on the particular you have updated, attach the proof document along with a copy of your PAN. Declare that you are submitting the form in your own capacity, i.e. select 'Himself/Herself', and enter your place of residence.
Step 9:
You will now see a preview of the form. Enter the first eight digits of your Aadhaar Number and ensure that all other details are correct.
Step 10:
After submitting the PAN card correction form, the payment page will appear. Payment can be made through various payment gateways. After successful payment, a payment receipt will be generated.
Step 11:
To complete the PAN card update/correction process, click 'Continue'. You will now have to complete the KYC process. Select the checkbox to accept the terms and conditions and click on 'Authenticate'.
Step 12:
An OTP will be generated and sent to your Aadhaar Registered mobile number. Enter the OTP and submit the online PAN application form.
Step 13:
On the next screen, click on 'Continue' with eSign. Here, accept the terms and conditions by ticking the box.
Step 14:
If you need a new physical copy of the updated PAN card, select yes. Nominal charges will be applicable.
It is important to ensure that the information on your PAN card is accurate and up-to-date. You can also apply for a reprint of your PAN card online through a simple and hassle-free process. Additionally, you can download your e-PAN card online if your application was processed through Protean.
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$14.98 $17.25
Reprint PAN card online
You can apply for a reprint of your PAN card online through the Protean Online PAN Services Portal. This facility is available to those whose latest PAN application was processed through Protean (formerly NSDL e-Governance Infrastructure Limited) or who obtained their PAN using the 'Instant e-PAN' facility on the e-filling portal of ITD.
To apply for a reprint, follow these steps:
- Download the e-PAN card free of cost if your PAN was allotted or changes were confirmed by ITD in the last 30 days.
- If your PAN was allotted or changes were confirmed by ITD prior to 30 days, there is a charge of Rs. 8.26 (inclusive of taxes) to get your e-PAN delivered to your registered email ID.
- For a physical reprint of the PAN card, there is a charge of Rs. 50 for dispatch within India and Rs. 959 for dispatch outside India. The PAN card will be sent to the communication address on file with the Income Tax Department.
You can also use the Protean Online PAN Services Portal to apply for a new PAN card, update your details, or check your application status. Additionally, you can download your ePAN card online through Protean PAN Services, which offers a simple and fast process.
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How to download e-PAN
The process of obtaining a soft copy of your PAN card, or e-PAN, can be done online through a simple and fast process with Protean PAN card Services. Here is a step-by-step guide on how to download your e-PAN:
Eligibility:
This facility is available for PAN holders whose latest application was processed through Protean (formerly NSDL e-Governance Infrastructure Limited) or those who obtained PAN using the 'Instant e-PAN' facility on the e-filling portal of ITD.
Steps to Download e-PAN:
- Go to the e-Filing Portal: Visit the official e-Filing portal homepage and click on "Instant e-PAN".
- Request New e-PAN: On the e-PAN page, click on "Get New e-PAN".
- Enter Aadhaar Details: On the next page, enter your 12-digit Aadhaar number, select the confirmation checkbox, and click "Continue".
- OTP Validation: You will receive a One-Time Password (OTP) on your mobile number registered with Aadhaar. Enter this 6-digit OTP on the validation page and click "Continue".
- Check e-PAN Status: After successful validation, you will be able to see the status of your e-PAN request. If your e-PAN has been generated, click on "View e-PAN" to view it or "Download e-PAN" to save a copy.
- Login to e-Filing Portal: If you haven't already, register yourself on the e-Filing portal. After successful registration, log in to the portal using your User ID and password.
- Access Dashboard: Once logged in, click on "Services" in your dashboard menu, then select "View / Download e-PAN".
- Provide Aadhaar Number: On the next page, enter your 12-digit Aadhaar number again and click "Continue".
Additional Information:
- If your PAN application was submitted through Protean and PAN was allotted or changes were confirmed by ITD within the last 30 days, you can receive the e-PAN card on your registered email ID free of cost up to three times.
- After 30 days, a nominal charge of Rs.8.26 (inclusive of taxes) is applicable to get the e-PAN card delivered to your registered email address.
- You have three attempts to enter the correct OTP. The OTP is valid for 15 minutes.
By following these steps, you can conveniently download your e-PAN card and access it whenever needed.
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Offline application for a physical PAN card
To apply for a physical PAN card offline in India, you can follow the steps outlined below:
Firstly, download the PAN Card Application Form 49A from the official website of NSDL or UTIITSL, or obtain a copy from the agents of UTIITSL or NSDL offices. This form is applicable for individuals, including Indian citizens, NRE/NRI/OCI, etc. Ensure that you fill out the form with all the required details, including personal information and supporting documents.
Next, attach the necessary documents, such as photographs and identity proofs, to the application form. It is important to note that you must complete this process within 15 days of the online submission of Form 49A.
After completing the form, send the application along with the required documents to the NSDL PAN Office or UTIITSL Office through courier. Once the respective office receives the application, they will initiate the verification process.
The physical PAN card will be dispatched to your address within 15 days of successful verification. The dispatch charges within India are Rs. 50, while for outside India, it is Rs. 959, including taxes.
It is important to note that the PAN card forms part of the KYC compliance norms and is necessary for most financial transactions, such as opening a bank account, investing, or using mobile wallets.
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Frequently asked questions
You can download your e-PAN card online. First, register yourself on the e-filing portal. Then, log in to the portal using your User ID and password. Finally, click on Services > View / Download e-PAN.
If your PAN is already linked to your Aadhaar, you cannot apply for an instant e-PAN. You must submit a request to the Jurisdictional Assessing Officer (JAO) for delinking Aadhaar from PAN. After delinking, submit an instant e-PAN request.
You need to correct your details in the Aadhaar database. You can do this on the UIDAI website.
If your PAN application was submitted within the last 30 days, you can receive your e-PAN card free of cost. If it has been longer than 30 days since your PAN application, there is a charge of Rs.8.26 to get your e-PAN card.
