
The Permanent Account Number (PAN) card is a crucial identification tool for financial transactions in India, and tracking your PAN application status is essential to ensure its timely acquisition. This article will explore the easy methods available to track your PAN card status using your token number, whether you applied through UTI Infrastructure Technology and Services Limited (UTIITSL) or National Securities Depository Limited (NSDL). By following the outlined steps, you can effortlessly stay updated on the progress of your PAN card application.
| Characteristics | Values |
|---|---|
| Card Type | Permanent Account Number (PAN) |
| Issuing Authority | India's Income Tax Department |
| Purpose | Tax compliance and evasion prevention |
| Application Status Tracking | Online and Offline methods available |
| Online Tracking | Visit official websites, use WhatsApp Assist, SMS services, or IVR system |
| Offline Tracking | Contact PAN/TIN call center |
| Required Details | 15-digit acknowledgment number, Date of Birth, Full Name |
| Additional Information | PAN includes holder's name, date of birth, photograph, and signature |
| Penalty | ₹10,000 for possession of more than one PAN |
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What You'll Learn

Tracking your PAN card status online
Using the Protean Portal
You can track your PAN card status online through the Protean Portal, one of the most reliable methods available. Visit the portal and enter the required details, such as your application coupon number or PAN, date of birth, and captcha code. After submitting, your PAN card status will appear on the screen.
Using the UTIITSL Website
If you applied through UTI Infrastructure Technology and Services Limited (UTIITSL), you can track your PAN card status on their website. Visit the official UTIITSL PAN status tracking page and enter your 15-digit acknowledgment number, followed by the captcha code. After submitting, your PAN card status will be displayed.
Using India Post
Once your PAN card application has been processed, you can track its delivery using India Post's online tracking service. Obtain the consignment number provided when your PAN card was dispatched via email or SMS. Then, visit India Post's official website, enter the consignment number, and click the 'Track' button to view real-time updates.
Using NSDL SMS Services
Tracking your PAN card status can also be done through NSDL SMS services. Open your SMS application and create a new message. Type "NSDLPAN" followed by your 15-digit acknowledgment number and send it to 57575.
Using Interactive Voice Response (IVR)
Another option is to use the Interactive Voice Response (IVR) system, which supports multiple languages. Dial 08069708080 from your phone and follow the voice prompts to enter your 15-digit acknowledgment number. You will then receive an instant update on your PAN application status.
Using WhatsApp Assist
WhatsApp Assist is another self-service option to track your PAN card status. Follow the chatbot's instructions and provide necessary details like your acknowledgment number and other relevant information to receive updates directly on WhatsApp.
Additionally, if you encounter issues with online tracking or require immediate assistance, you can contact the PAN/TIN call center. Provide the customer service representative with your 15-digit acknowledgment number, date of birth, and full name as mentioned in your PAN application to receive updates on your application status.
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Tracking your PAN card status offline
Interactive Voice Response (IVR) System:
This is a user-friendly method that supports multiple languages, including English, Hindi, Marathi, Gujarati, Tamil, Kannada, Bengali, Telugu, and Malayalam. To use this service, simply dial 08069708080 from your phone. Follow the voice prompts to enter your 15-digit acknowledgment number, and you will instantly receive an update on your PAN application status.
WhatsApp Assist:
Save the number 8096078080 in your contacts. You can then send a message with your acknowledgment number and receive a prompt response regarding your PAN application status.
SMS Services:
Open your mobile phone's SMS application and create a new message. Type "NSDLPAN" followed by your 15-digit acknowledgment number and send it to 57575. For example, if your acknowledgment number is 012345678901234, you would type "NSDLPAN 012345678901234". You will then receive a response with your PAN application status.
Contacting the PAN/TIN Call Center:
If you prefer a more personalized approach or require immediate assistance, you can contact the PAN/TIN call center. Dial the provided phone number and provide the necessary details, including your acknowledgment number, date of birth, and full name as mentioned in your PAN application. A customer service representative will then provide you with the latest updates on your PAN application status.
By following these offline methods, you can conveniently stay updated on the progress of your PAN card application without having to access a website or use an internet connection.
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Using the Interactive Voice Response (IVR) system
The Interactive Voice Response (IVR) system is a user-friendly, self-service method to check your PAN application status. This service supports multiple languages, including English, Hindi, Marathi, Gujarati, Tamil, Kannada, Bengali, Telugu, and Malayalam.
To use the IVR system to track your PAN card status, follow these steps:
- Dial 08069708080 from your phone. This is the designated number for the IVR system.
- Follow the voice prompts provided by the system. You will be guided through a series of menu options and voice instructions.
- Enter your 15-digit acknowledgment number when prompted. This number is unique to your PAN application and is necessary to retrieve your specific application status.
- Receive instant updates on the status of your PAN application. The IVR system will provide you with the latest information regarding your PAN card, such as its current stage in the application process.
The IVR system offers a quick, convenient, and accessible way to track your PAN card status. It eliminates the need for an internet connection or a website login, as you can simply dial the number and receive updates over the phone. This method also provides privacy and flexibility, allowing you to check your PAN card status at any time that suits you.
Additionally, the IVR system offers a seamless and user-friendly experience by utilizing automated technology and pre-recorded messages. It understands and responds to your inquiries in real-time, providing instant updates on your PAN application status.
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Contacting the PAN/TIN call center
If you would like to contact the PAN/TIN call center to track your PAN card status, you can do so by calling the TIN call center and providing your 15-digit acknowledgment number, full name, and date of birth as mentioned in the PAN application. Here are the detailed steps:
- Dial the TIN Call Center Number: Call the TIN call center at the provided phone number. The number for the TIN call center is 020-27218080. You can call this number any day between 7 am and 11 pm to reach their customer care team.
- Provide Necessary Details: Upon connecting with a customer service representative, provide them with your acknowledgment number and other relevant details, such as your full name and date of birth as mentioned in your PAN application.
- Receive Status Update: The representative will then be able to look up your PAN application status and provide you with the latest updates. This direct interaction with a support agent allows for easy clarification of any doubts or resolution of specific issues related to your PAN application.
It is important to have your 15-digit acknowledgment number ready when contacting the PAN/TIN call center. This number is provided when you submit your PAN card application. If you applied online, an acknowledgment slip is emailed to your registered email address. For offline applications, the agent who receives your PAN application form will provide you with the acknowledgment number.
In addition to contacting the PAN/TIN call center, you can also track your PAN card status through various other methods, such as online portals, SMS services, WhatsApp, and mobile apps. These options provide flexibility and convenience in monitoring the status of your PAN card application.
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Using the NSDL SMS service
It is important to keep your acknowledgment number safe and accessible, as this is crucial for tracking your PAN card status. This number is typically a 15-digit code given to you when you submit your application. You can also access it through the official income tax website or portal. Additionally, make sure your contact details are accurate so that you receive timely updates.
The NSDL SMS service is just one of several ways to track your PAN card status. Other methods include using online portals, phone calls, WhatsApp, and email. You can also track your PAN card delivery using India Post after it has been dispatched. Obtaining the consignment number provided when your PAN card was dispatched will enable you to track its delivery status.
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Frequently asked questions
You can track your PAN card application status by following these steps:
- Visit the official website of the organisation through which you applied (UTIITSL or NSDL).
- Enter your application coupon number or PAN.
- Provide additional information such as your date of birth.
- Submit your details and view your PAN status.
There are several ways to track your PAN card token number, including:
- Using the Interactive Voice Response (IVR) system by dialling a number and following the voice prompts.
- Sending an SMS in a specified format to a designated number.
- Contacting the PAN/TIN call centre and speaking to a representative.
- Using WhatsApp Assist.
It typically takes about 15 working days to receive your PAN card after submitting your application. If your application status shows that it is still under process, you may need to wait a few more days.





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