Emilie Meyer
The Wyze Cam Pan is a smart security camera with a panning feature that can be controlled via an app. One common issue with the Wyze Cam Pan is its tendency to drift away from its centred position. This can be due to various factors such as motion tracking, reflected light, firmware issues, or the presence of a detection zone. To resolve this issue and ensure the camera remains centred, users can try manually updating the firmware, adjusting motion detection and waypoint settings, or resetting the camera's position through the app or during a power cycle. Additionally, setting the desired home position as the only waypoint or creating a detection zone can help the camera return to the centred position after a reset or power interruption.
| Characteristics | Values |
|---|---|
| Default settings | The cam will return to its designated position in the zone after 15 seconds of inactivity |
| Power reboot | The cam will return to its "default" position, straight ahead from the USB connection |
| Motion tracking | The cam may turn to chase some sort of reflected light it detects as "motion" |
| Firmware | Manually flashing the latest firmware may help if the cam is not keeping its centered position |
| Waypoints | Setting the home position as the only waypoint in Advanced Settings will cause the camera to return to the desired position after a reset or power cycle |
| Detection zone | Setting a Detection Zone under Detection Settings will cause the camera to return to the desired position after a reset or power cycle |
| Memory slots | There are currently no memory slots to save camera positions |
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What You'll Learn
Reset the camera's home position
Resetting the home position of your Wyze Cam Pan is a straightforward process that can be accomplished in one of two ways.
The first method involves adjusting the camera settings through the Wyze app on your mobile device. Access the Advanced Settings for the motor controls, and locate the option for "Waypoints." Here, you can set your desired home position as the only waypoint for the camera. This will ensure that the camera returns to this position after a reset, power cycle, or when there is no motion detected for a certain period (typically 15 seconds).
Alternatively, you can utilise the "Detection Zone" feature under the Detection Settings. By setting up a detection zone, the camera will automatically return to the designated position within that zone after a reset or power cycle. This method also ensures that the camera focuses on the desired area when there is no motion detected for a set duration.
It is worth noting that some users have reported issues with the camera drifting from its centred position over time, even with the Detection Zone set up. In such cases, manually updating the firmware or resetting the camera's position from the settings have been suggested as potential solutions.
Additionally, if you intend to mount your Wyze Cam Pan on a wall, it is recommended to reset the camera's view to ensure it is straight before fixing it to the wall. This will prevent the camera from appearing to look back at the wall instead of capturing the desired front view.
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Set up a detection zone
Setting up a detection zone on your Wyze Cam Pan allows you to control when, where, and how motion is detected. Here's a step-by-step guide on how to set up a detection zone:
- Adjust the camera's position: Use the directional control pad on the Wyze Cam Pan to move the camera to the desired view where you want to set the detection zone. You can also physically adjust the camera's position by turning it with the app or using a wall mount bracket to ensure it covers the desired area.
- Enable Detection Zone: Open the Wyze app and go to "Detection Settings and Zones." Turn on the "Detection Zone" feature. With this enabled, you can now set your motion detection target area.
- Set the motion detection target area: On the grid displayed on your camera's current view, draw the area where you want to detect motion. Alternatively, you can drag the corners of the box to adjust the target area. Make sure to tap "Save" to keep your changes.
- Adjust motion detection sensitivity: In the Detection Settings, you'll find a slider with a range of 1-100. This slider adjusts the sensitivity of the motion detection by changing the percentage of pixel changes needed to trigger an event video. Adjust the slider according to your preferences to fine-tune the detection zone.
It's important to note that the detection zone will only be active when the camera is in the position you selected when setting up the zone. If you manually move the camera away from the detection zone or if it moves away due to motion tracking, the camera will automatically return to the selected position after 15 seconds of inactivity. Additionally, if you have the Pan Scan feature turned on, the Motion Detection Zone setting will be changed to fullscreen, and you'll need to turn it off to set a custom detection zone again.
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Use the app to adjust the camera's position
To adjust your Wyze Cam Pan's position using the app, you'll need to access the Advanced Settings menu.
First, open the Wyze app and tap on your Wyze Cam. Then, tap on the Settings gear in the top right corner. From there, you should be able to select Advanced Settings.
Within the Advanced Settings menu, you can adjust the Rotate Speed to control how fast your camera moves when you adjust it manually. You can also access the Pan Scan Settings, which allow you to set waypoints for the camera to follow when Pan Scan is activated.
If you want to reset your camera's position, you can do so in this same menu. Simply tap on Reset Position to return the camera to its default Pan and Tilt settings.
Additionally, you can set a custom home position for your camera by designating a waypoint in the Advanced Settings under Motor Controls. Alternatively, you can set a Detection Zone under Detection Settings, which will cause the camera to return to your desired position after a reset or power cycle.
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$13.99 $15.99
Fix the camera to a wall mount bracket
The Wyze Cam Pan can be fixed to a wall using a wall mount bracket. Here's a step-by-step guide on how to do it:
First, decide on the location for your camera. Ensure that you have at least 150 mm of space above and below the bracket, and 30 mm around it. Mark the drill holes with a pencil. If you are mounting the camera near the ceiling and want it upside down, rotate the bracket before marking the drill holes.
Next, use a 6mm drill to drill holes at the pencil marks. Drill the bracket screws into the wall or anchors until they are halfway inserted. Place the mounting bracket over the screws and finish drilling until the bracket is firmly attached.
Now, pass the power cable through the hole in the mounting bracket and insert the cable into the bottom of your camera. The status light on the camera will light up when it is powered on.
Finally, use a screwdriver and the binding screw to attach the bottom of the camera to the mounting bracket. Check if there are any ongoing issues by visiting the Wyze website or using the Wyze app.
You can also purchase adjustable wall mount brackets for the Wyze Cam Pan from retailers such as Amazon. These brackets allow for 360-degree swivel and 90-degree tilt, providing more flexibility in adjusting the camera's direction.
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Save camera positions as presets
The Wyze Cam Pan has a feature called "Pan Scan" that allows the camera to continuously pan and pause at waypoints. To save camera positions as presets, you can set up waypoints by following these steps:
- Use the directional control pad on the Wyze app to move your Wyze Cam Pan to the desired position.
- Tap "Set" on the app to set a waypoint.
- Repeat this process for all the desired positions or waypoints you want to save.
Note that the camera will continue to pan and pause at these waypoints until you turn off the Pan Scan feature. Also, if you have enabled Motion Tracking, the camera may deviate from the set waypoints to follow any detected motion. After the motion ends, it will return to the Pan Scan mode and the set waypoints.
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Frequently asked questions
You can centre your Wyze Cam Pan by setting your desired home position as the only waypoint on the camera under Advanced Settings > Motor Controls. Alternatively, you can set a Detection Zone under Detection Settings.
By default, if you have any sort of zone set up (Motion Detection, Waypoints), the Wyze Cam Pan will return to its designated position in that zone if nothing else happens for 15 seconds. If you have a detection zone set up, it may drift to the left over time, which could be due to corrupt firmware.
You could try manually flashing the latest firmware.
You can reset the camera so that it looks straight before fixing it to the wall. This can be done by setting your desired home position as the only waypoint on the camera under Advanced Settings > Motor Controls.
