
Heat pumps are a great way to regulate the temperature of your home, but they can sometimes run into problems. One common issue is water leaking from the pump, which can be caused by a variety of factors such as low refrigerant levels, dirty coils, or clogged drain lines. This can lead to water damage and mould infestations in your home. To prevent this, it's important to regularly check and maintain your heat pump's drip pan, which collects excess condensation and moisture. While some issues may require a professional, there are also simple fixes you can do yourself to keep your heat pump functioning optimally.
| Characteristics | Values |
|---|---|
| Reason for drip pan | To collect condensation from the unit |
| What happens if the drip pan is clogged? | It can overflow and create a puddle around the pump |
| What happens if the drip pan is tilted? | It can cause a puddle to accumulate |
| What happens if the drip pan is not draining? | It could be due to a blockage or a vapor lock issue in the trap |
| How to fix a non-draining drip pan? | Remove the cap on the lower branch, clean the coil, or use a mild household cleaner |
| How often should the drip pan be cleaned? | Yearly inspections are recommended |
| What is the lifespan of a drip pan? | Newer pans made of strong plastic have a lifespan of 5 to 10 years |
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What You'll Learn

Check for blockages and clogs in the drip pan
If you notice water dripping or a puddle around your heat pump unit, you should check for blockages and clogs in the drip pan.
First, turn off the power to your heat pump at the main circuit breaker. Then, examine the drip pan. It is a small pan with raised edges inside your heat pump. Check if it is full of mould or debris, and clean it out if necessary.
Next, find the tubing used to drain water within your heat pump. It is likely PVC or a plastic hose. If you are able to, take it apart and examine it for clogs or cracks. If it is clogged, suck out blockages with a wet/dry vacuum, or flush them out with a garden hose. You can also use a plumber's snake or plastic tubing to remove obstructions.
If you are uncomfortable performing these steps on your own, call a trusted HVAC company for repair services.
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Ensure the drip pan is tilted correctly
A tilted drip pan can cause water to accumulate and overflow, leading to leaks. This can be due to improper installation or the pan being tilted beyond what it is supposed to be. For example, if the pan is tilted away from the level, a puddle can accumulate.
To ensure the drip pan is tilted correctly, it should be balanced on all sides, with the drain pipe located at the bottom of the tilt. This will enable the drain pipe to access the water as soon as it accumulates. If the drain pipe is lifted, the water will be accumulated in another part of the pan, and the pipe won't be able to drain the pan, resulting in overflowing.
If you suspect that your drip pan is tilted incorrectly, you should call a licensed HVAC expert to adjust it.
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Inspect the evaporator coil for dirt and dust
The evaporator coil is an essential component of your heat pump, absorbing heat from the air that passes over it and cooling your home. If the coil is dirty, the cooling power of your heat pump will be diminished.
To inspect the evaporator coil for dirt and dust, you must first locate it. Unlike the condenser coil, which is outside, the evaporator coil is found inside near the air handler or furnace. It may be hidden inside a blower cabinet, furnace, or plenum, tucked away in a closet, attic, or crawl space. If you have an owner's manual, it should tell you where the coil is and how to access it safely.
Once you have located the coil, the next step is to check it for dirt and dust. A visual check of the evaporator coil often requires working in a tight space as you remove panels from the furnace or blower cabinet. You may need a flashlight to see inside the coil assembly properly. Even then, you may not be able to make a thorough examination.
An alternative approach is to check the system pressures. Lower-than-normal pressure readings may indicate a dirty coil. You can also check the static pressure in your system; if this is low, it may be due to a dirty coil. If the static pressure on the present speed tap indicates anything other than the required airflow, there is a good chance that the coil is dirty.
If your coil is dirty, it can be cleaned with a brush or vacuum attachment to remove any debris or sediment. You can do this yourself or hire a professional.
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Check for ice build-up on the cooling coils
While a small amount of frost on the coils of a heat pump is normal, ice build-up on the cooling coils can cause serious problems. If the ice encases the coil, you may experience poor heating and cooling capacity and reduced system efficiency. If the ice build-up is severe, it can even cause a malfunction or damage to the system's internal parts.
To prevent ice build-up on the cooling coils, you should ensure that the heat pump is well-maintained and serviced regularly. This includes clearing any debris, such as snow, dirt, plants, or leaves, from the outdoor unit, as these can restrict airflow and contribute to ice formation. It is also important to check the gutters above the heat pump and ensure they are clear and secure. Overflowing or leaking gutters can drip excess water onto the heat pump, leading to freezing.
In addition to maintaining clear gutters and a debris-free outdoor unit, you should also ensure proper airflow through the coils. This can be achieved by regularly cleaning or replacing the air filter, as a dirty or clogged air filter can impede airflow and contribute to ice build-up.
If you notice ice build-up on the cooling coils, it is important to take action to address the issue. First, turn off the heat pump and turn on the fan to begin the defrosting process. Most heat pumps have a built-in defrost cycle that will automatically activate to remove any ice build-up. You can also manually trigger the defrost cycle by turning on the fan at the thermostat. If the ice does not melt after a few minutes, turn off the heat pump and the fan, and contact a certified HVAC technician for further assistance.
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Look for signs of rust or corrosion on the pan
When inspecting your heat pump, it is important to look for signs of rust or corrosion on the drip pan. A rusty drip pan can cause serious issues, such as water damage to your ceiling, walls, and floors, which can be expensive to repair. It can also lead to health risks and poor air quality due to mould, fungus, or mildew. Therefore, it is crucial to identify the signs of rust or corrosion and take immediate action.
Firstly, turn off the power to your heat pump to ensure safety and avoid any electrical accidents. Then, remove the drip pan and inspect it closely for any signs of rust or corrosion. Look for orange or reddish discolouration, which is a typical sign of rust. If the rust is severe and the pan is leaking, it will likely need to be replaced.
However, if the rust is minor, you can apply a rust inhibitor to the affected areas of the drip pan to prevent future rust formation. Make sure to follow the manufacturer's instructions on how to properly apply the rust inhibitor. Once the inhibitor has dried, reinstall the drip pan and turn the power back on.
Additionally, you can apply a preventative coating, such as PAN SEAL, to seal and repair any holes causing leaks. This will reduce the chances of future rust and water leakage. Regular maintenance of your heat pump can also help prevent rust formation and keep it functioning optimally.
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Frequently asked questions
If you notice water dripping from your heat pump or see a puddle around your pump, it is likely leaking.
There could be several reasons for a leaking heat pump. It could be due to a clogged or improperly set drain line, a dirty coil, low refrigerant levels, or a cracked or clogged condensate drain pan.
To prevent leaks, it is recommended to schedule yearly inspections and maintenance of your heating unit. You should also address any potential problems, such as clogs or dirt in the coils, as soon as they are noticed.
If you notice a leak, it is important to contact a professional immediately to come and inspect the issue. Ignoring a leaking heat pump can lead to water damage, mould infestations, and electrical issues.
The drip pan, also known as a condensate drain pan, collects excess water and condensation created during the air conditioning process. It ensures that the excess moisture has a safe place to go and does not cause any damage to your home.



































