Get A Duplicate Pan Card: A Simple Guide

A Permanent Account Number (PAN) is a mandatory document for paying taxes in India. It serves as a proof of identity and is used for several financial transactions. In case of theft, loss, or damage to a PAN card, individuals can apply for a duplicate PAN card from the income tax department. The application process can be completed online or offline, with the former being more cost-effective and time-saving. The application fee for a duplicate PAN card varies depending on the mode of application and the location of the communication address.

Online application process

The online application process for a duplicate PAN card is quite straightforward. Here is a detailed step-by-step guide:

Step 1: Visit the TIN-NSDL Website

Go to the official website of TIN-NSDL (https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html). This is the platform where you will complete your application.

Step 2: Navigate to the 'Services' Tab and Select 'PAN'

Once on the TIN-NSDL website, you will find the Services' tab. Click on it and then choose the 'PAN' option from the available selections.

Step 3: Choose 'Reprint of PAN Card' and 'Apply'

Under the 'PAN' section, look for the Reprint of PAN Card option. This is the relevant selection if you are simply looking for a duplicate PAN card without any changes to your existing PAN data. Click on 'Apply' to proceed.

Step 4: Complete the Online Application Form

An online application form will appear. Here, you must select the appropriate category and application type. Fill in all the mandatory fields and then submit the form. You will receive an acknowledgement number on your registered email.

Step 5: Provide Personal Information and Choose PAN Application Submission Method

Continue with the application by providing your personal information, such as contact details, and selecting the preferred method for submitting your PAN application documents.

Step 6: Choose Between e-PAN and Physical PAN Card

You will need to decide whether you want an e-PAN card or a physical PAN card. If you opt for an e-PAN card, ensure that you provide a valid and correct email address. The digitally signed e-PAN card will be sent to this email address.

Step 7: Finalise Your Application and Proceed to Payment

Complete the necessary details on the ''Document Details' page and finalise your application. After submitting the application, you will be redirected to the payment page. Complete the payment process, and you will receive an online acknowledgement receipt.

Step 8: Wait for Your PAN Card to Be Dispatched

After submitting your application and payment, you can expect to receive your PAN card within approximately 15-20 days. The card will be dispatched once the department receives and processes your application.

Additional Notes:

• It is important to note that the Permanent Account Number (PAN) remains the same on the duplicate PAN card. Only a new physical card is issued, with no changes to the PAN details.
• The online application process saves time and cost compared to the offline process.
• If you have misplaced or lost your PAN card, it is recommended to file an FIR at the nearest police station. A copy of the FIR needs to be submitted along with the duplicate PAN card application.
• You can track the status of your duplicate PAN card application using the acknowledgement number provided during the application process.

Offline application process

Step 1: Download and print the application form

Download the "Request for New PAN Card or/and Changes or Correction in PAN Data" form from the official NSDL or UTIITSL portal. You can also get this form from the Income Tax Department website.

Step 2: Fill out the application form

Use BLOCK letters and black ink to fill out the application form. Provide your 10-digit PAN for reference. If you are an individual applicant, attach two passport-sized photographs and cross-sign them carefully, ensuring your face is not covered by the signature. Fill in all the necessary details and sign the relevant boxes.

Step 3: Attach required documents

Along with the completed application form, attach the necessary supporting documents, including proof of identity (such as an Aadhaar card, Voter ID, driving license, etc.), proof of address (such as bank statements, utility bills, Aadhaar card, etc.), and proof of date of birth (such as a birth certificate, passport, etc.). If your PAN card is lost or stolen, you will also need to submit a copy of the FIR filed with the local police.

Step 4: Submit the application

Submit the completed application form along with the required documents and fees to the NSDL facilitation centre. You can submit the application in person or by post to the following address:

NSDL e-Gov at Income Tax PAN Services Unit,

NSDL e-Governance Infrastructure Limited,

5th Floor, Mantri Sterling, Plot No. 341,

Survey No. 997/8, Model Colony,

Near Deep Bungalow Chowk, Pune – 411 016

Step 5: Receive the acknowledgment

After submitting the application, you will receive an acknowledgment form with a 15-digit acknowledgment number. This number can be used to track the status of your duplicate PAN card application.

Step 6: Wait for processing and delivery

The NSDL facilitation centre will forward your application to the Income-tax PAN services unit for further processing. After the department receives your application, the duplicate PAN card will typically be dispatched within 2 weeks.

Documents required

The documents required to apply for a duplicate PAN card vary depending on the category of the applicant, but there are some standard documents that are necessary for all applicants. These include:

• Proof of identity: A copy of a valid photo ID such as an Aadhaar card, Voter ID, driving license, passport, etc.
• Proof of address: Documents such as a bank statement, utility bills, Aadhaar card, etc. that serve as proof of residence.
• Proof of date of birth: Birth certificate, passport, matriculation certificate, etc.
• Proof of PAN card: A copy of the original PAN card or the PAN allotment letter.

In addition to these, applicants may also need to submit two recent passport-sized photographs with their application form. For applicants who have lost their PAN card, an FIR copy is also required along with the above documents.

It is important to note that all documents must be self-attested by the applicant.

Fees

The fees for a duplicate PAN card vary depending on the mode of application and whether the physical card is required to be dispatched within India or abroad.

For applicants with an Indian address, the fee for a physical PAN card is Rs. 50, while the fee for an e-PAN card is Rs. 110.

For applicants with a foreign address, the fee for a physical PAN card is Rs. 959, while the fee for an e-PAN card is Rs. 1020.

The fees for a duplicate PAN card with changes in PAN details are the same as the fees for an updated PAN card.

If you apply for an instant e-PAN card through the Income Tax e-filing portal using your Aadhaar number, there is no charge, and you will receive a PDF of your PAN.

However, if you apply for an e-PAN card on the NSDL or UTIITSL website, the fees are as follows:

• For PAN applications submitted at TIN facilitation centres/PAN centres or online using the physical mode of document submission, the fee is Rs. 110 for dispatch within India and Rs. 1020 for dispatch outside India.
• For PAN applications submitted online through paperless modes, the fee is applicable based on the communication address provided.

It is important to note that the PAN card delivery charges are included in the application fees, so there is no additional cost for delivery.

Modes of Payment for PAN Card Charges

The mode of payment differs based on the applicant's residential status.

For applicants residing in India, the following payment options are available:

• Net banking
• Demand draft
• Credit card
• Debit card

For net banking, a surcharge of Rs. 4 + service tax will be applicable. Demand drafts should be made payable to "NSDL-PAN" in Mumbai only. For card payments, an additional 2.00% charge will be levied by the bank.

For applicants residing outside India, the same modes of payment are available, but they must also pay the applicable conversion or exchange rate levied by the bank.

Important Notes on Fees

• The PAN card fee is non-refundable, even if your application is rejected. In such cases, you must reapply and pay the fees again.
• The PAN card application fee includes the cost of delivery, so there are no additional delivery charges.
• The PAN card application fee must be paid by the applicant or someone on their behalf, such as an immediate family member, director of the company, partner of the firm, or authorised signatory.
• If you require an instant e-PAN card, you can obtain it for free through the Income Tax e-filing portal using your Aadhaar number. However, you will receive the PAN in PDF format, not a physical card.
• If you download your PAN card from the NSDL website more than 30 days after its allotment or confirmation of changes, a fee of Rs. 8.26 (including taxes) will be applicable.

Downloading the duplicate PAN card

If you need to download a duplicate PAN card, you can do so through the NSDL website. Here are the steps you need to follow:

First, make sure you meet the eligibility criteria. This service can be used by PAN holders whose latest PAN application was processed through Protean (formerly known as NSDL e-Governance Infrastructure Limited) or those who obtained an Instant e-PAN from the e-filling portal of the ITD.

If you meet the criteria, you can proceed to download the e-PAN card. The good news is that this service is free of cost if your PAN was allotted or changes were confirmed by the ITD in the last 30 days. However, if you need the PAN card to be dispatched to an address within India, a fee of Rs 50 (inclusive of taxes) will be charged. For dispatch outside of India, the fee is Rs 959. The PAN card will be sent to the communication address on file with the Income Tax Department.

If you are an NRI with an inoperative PAN, you will need to intimate your NRI status along with supporting documents to your respective jurisdictional Assessing Officer (JAO). You can find the details of your JAO by clicking on 'Know Your AO' on the e-Filing portal: https://eportal.incometax.gov.in/iec/foservices/#/pre-login/knowYourAO.

Additionally, if you obtained an Instant ePAN from the Income Tax Department's e-filing portal, you can apply for a physical PAN card or an e-PAN card. The fees for these services are Rs. 107 for dispatch within India and Rs. 1017 for dispatch outside of India. The e-PAN card will be sent to your email address as per the records of the Income Tax Department.

Frequently asked questions