Ella Walter
Calphalon offers a range of cookware, including the Select by Calphalon range, which includes stainless steel and nonstick cookware. To return Select Calphalon pans, customers must first contact the Calphalon Customer Support team to obtain a Return Merchandise Authorization (RMA) number. The customer is responsible for shipping costs to Calphalon and any delivery issues related to the shipment. Pans should be packaged carefully to avoid damage during transit, especially if the item is a nonstick pan, as these can be easily scratched.
| Characteristics | Values |
|---|---|
| Return policy | Products purchased from Calphalon.com may be returned if unused and otherwise subject to the terms of Calphalon’s return policy. |
| Return process | Contact Calphalon's Customer Support team to obtain a Return Merchandise Authorization (RMA) number. Include the RMA number on the outside packaging and ship the product back to Calphalon. |
| Shipping costs | Customers are responsible for shipping costs to Calphalon, but Calphalon will cover shipping costs back to the customer. |
| Authorized sellers | Amazon.us (Amazon and Spreetail), Walmart.com (Walmart and Spreetail), and eBay.com (Spreetail) are the only authorized sellers for Calphalon products. |
Explore related products
What You'll Learn
Returning Calphalon pans: Get an RMA number
If you need to return a Calphalon pan, the first step is to contact the Customer Support team, who will provide you with a Return Merchandise Authorization (RMA) number. You will need to include this RMA number on the outside packaging when you send the item back. Please note that you will be responsible for the shipping costs to Calphalon, as well as any delivery issues related to the shipment. Calphalon will cover the shipping costs for returning the item to you.
To ensure a smooth return process, it is recommended that you use a shipping method that allows you to insure and track your shipment. Once you have received your RMA number and arranged for shipping, you can send your Calphalon pan back to Calphalon's warranty department, as directed by their team during the warranty claims process. It is important to note that you should not send any products to Calphalon without prior authorization and an RMA number.
When preparing your Calphalon pan for return, make sure that the product you are returning matches the one referenced in your warranty claim submission. This is an important step to ensure that your warranty claim can be processed accurately. Calphalon will review and process your warranty claim based on the specific product that you have returned.
In addition, please be aware that the warranty does not cover normal wear and tear, loss of non-stick coating or performance, cosmetic damage that does not impair functionality, or damage from misuse or abuse. The warranty also does not cover defects resulting from alterations, fire, theft, or commercial use. For products purchased from Calphalon.com, you may be able to return unused items or refer to the retailer's return policy.
Pots and Pans: Your Wedding Registry Guide
You may want to see also
Explore related products
Calphalon returns: Packaging guidelines
To return a Calphalon product, you must first obtain a Return Merchandise Authorization (RMA) number from the Calphalon Customer Support team. This number should be clearly displayed on the outside of the packaging when you send your item back.
When packing your item, ensure that it is securely packaged and protected from potential damage during transit. Use suitable packaging materials such as bubble wrap, packing paper, or foam to cushion the item and prevent scratches or dents.
Include all original packaging and accessories that came with the product, such as boxes, manuals, and warranties. If you no longer have the original packaging, use a box that is slightly larger than the item to allow for adequate protection. Ensure that the product is securely wrapped and doesn't move around inside the box.
Affix the return shipping label provided by Calphalon to the outside of the package. Make sure the RMA number is clearly visible. You are responsible for the shipping costs to Calphalon and any delivery-related issues, so consider using a trackable and insured shipping method.
Once your return is authorised and you have packaged your item according to these guidelines, you can send your Calphalon product back for a refund or exchange, following the instructions provided by the Calphalon team.
The Ultimate Appe Pan: What, Why, and How?
You may want to see also
Explore related products
Calphalon returns: Shipping costs
Calphalon offers free standard shipping on all orders of $100 or more within the continental US, including PO Boxes, Alaska, and Hawaii. This offer applies only to ground shipping, and terms are subject to change.
If you are returning a product, you are responsible for shipping costs to Calphalon and any delivery issues related to your shipment. Calphalon will cover the shipping costs back to you. You will be provided with a Return Merchandise Authorization (RMA) number, which you must include on the outside packaging. It is recommended that you use a shipping method that allows you to insure and track your shipment.
Calphalon aims for customers to shop confidently and be 100% satisfied. If you are not satisfied with your purchase, you can initiate a return or warranty claim.
To make a warranty claim based on a product defect, you must provide proof of purchase and delivery, as well as photographs of the product. You may be instructed to mail your product to Calphalon for repair, in which case you will be responsible for the shipping costs.
Mastering the Art of Panning Shots
You may want to see also
Explore related products
Calphalon returns: Tracking your shipment
If you are returning a Calphalon product, you will first need to contact the Calphalon Customer Support team, who will provide you with a Return Merchandise Authorization (RMA) number. You should then write this RMA number on the outside of the packaging when returning your item.
It is your responsibility to cover the shipping costs to Calphalon and any delivery issues related to your shipment. Calphalon will cover the shipping costs when sending items back to you.
You are encouraged to use a shipping method that allows you to insure and track your shipment. This means that you can monitor the progress of your delivery and ensure that it arrives safely.
Please ensure that the product you are returning matches the product referenced in your warranty claim submission. Calphalon will review and process your warranty claim based on the product received.
Rebinding Camera Pan in Total War: A Step-by-Step Guide
You may want to see also
Explore related products
Calphalon returns: Warranty claims
Calphalon offers a warranty on its products, but there are certain conditions and exclusions. The warranty does not cover normal wear and tear, non-stick coating loss or performance loss, cosmetic damage that does not impair functionality, damage from misuse or abuse (including improper cleaning, neglect, or accidents), defects from alterations, fire, theft, or commercial use. Minor imperfections, surface markings from shipping, and slight colour variations are also not covered by the warranty.
If you believe your Calphalon product is defective and falls under the warranty, you can initiate a warranty claim. Firstly, ensure that your product is indeed under warranty, as only products under warranty are eligible for warranty service. Then, you will need to provide proof of purchase and delivery, demonstrating when and where the product was purchased and received. Additionally, you may be asked to provide photographs of the product and, in some cases, mail the product to Calphalon for repair. If instructed to do so, Calphalon's customer support team will provide a Return Merchandise Authorization (RMA) number, which must be included on the outside packaging when sending the product. It is important to note that you are responsible for shipping costs when sending the product to Calphalon, but Calphalon will cover the shipping costs back to you.
Upon receiving your warranty claim submission, Calphalon will review and process it based on the product provided. If your warranty claim is approved, Calphalon will replace the defective product or refund the purchase price if a replacement is unavailable. In cases where the item is discontinued, Calphalon will replace it with the most comparable current item.
It is important to note that Calphalon's warranty only covers products purchased from authorised sellers. For Amazon.us, the authorised sellers are Amazon and Spreetail. On Walmart.com, the authorised sellers are Walmart and Spreetail, and on eBay.com, the sole authorised seller is Spreetail. If you have any questions about authorised sellers, you can contact Calphalon via their Contact Us form or by calling 1-800-809-PANS (7267).
Removing a Riveted Pan Handle: A Step-by-Step Guide
You may want to see also
Frequently asked questions
Products purchased from Calphalon.com may be returned if unused and in their original packaging.
Contact Calphalon's Customer Support team to obtain a Return Merchandise Authorization (RMA) number. You will then need to include this number on the outside of your package.
The customer is responsible for shipping costs to Calphalon. However, Calphalon will cover shipping costs back to you.
If your product is under warranty, Calphalon's warranty department will direct you on the warranty claims process. You will need to include an RMA number on the outside of your package.
![Aluminum Pans 9x13 [10 Pack] Aluminum Foil Trays - Disposable for Baking, BBQ Grilling, Roasting, Cake Serving Dishes, Catering Supplies, Steam Table Chafing Pans, Half Size Tin Foil Pan](https://m.media-amazon.com/images/I/81WeCdf78hL._AC_UL320_.jpg)
