Ella Walter
The Wyze Cam Pan is a smart security camera that can be set up to automatically scan an area and pause at specific waypoints, allowing for customized coverage of a location. This feature is especially useful if you want to monitor multiple areas, such as your front door, stairway, and living room, simultaneously. By default, the Wyze Cam Pan has four equally spaced waypoints, but you can also set your own waypoints to focus on specific areas. This article will provide a step-by-step guide on how to set up and customize waypoints on your Wyze Cam Pan, ensuring that you have complete control over your surveillance needs.
| Characteristics | Values |
|---|---|
| How to set waypoints | Open the Wyze app, tap on Wyze Cam Pan, tap Settings, tap Advanced Settings, tap Motor Controls, tap Pan Scan Settings, tap Set your own waypoints, use the directional control pad to move the camera to the desired position, tap Set |
| How to reset waypoints | Open the Wyze app, tap on Wyze Cam Pan, tap Settings, tap Motor Controls, tap Reset Position, tap Reset |
| How to troubleshoot waypoints not adhering to set waypoints | Check if the Wyze app is up to date, check if the camera's firmware is up to date, check if Pan Scan is turned on, check if a Detection Zone is set up |
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What You'll Learn
Accessing the 'Pan Scan' setting
To access the Pan Scan setting on your Wyze Cam Pan, you must first ensure that your camera is set up and connected to the Wyze app on your phone. Here is a step-by-step guide:
- Plug your Wyze Cam Pan into an outlet and open the Wyze app.
- Tap "Cameras" and select your "Wyze Cam Pan v3."
- Connect your camera to your 2.4 GHz Wi-Fi network by entering your network password.
- Press the "SETUP" button behind the camera lens.
- Scan the QR code on the Wyze app by holding your phone up to the camera lens. Ensure the QR code is not distorted.
- Once the app says "setup completed," tap "Next."
- Name your Wyze Cam Pan v3.
Now that your camera is set up, you can access the Pan Scan setting:
- In the Wyze app, tap on your Wyze Cam Pan.
- Tap "More," then "Pan Scan."
- If prompted, disable your Detection Zone by tapping "Continue."
- The Pan Scan setting is now accessible. When the icon is green, Pan Scan is turned on, and when it is black, it is turned off.
You can also customize your own waypoints for the Pan Scan:
- Tap on your Wyze Cam Pan in the app.
- Tap the Settings gear in the top right corner.
- Tap "Advanced Settings," then "Motor Controls," and finally, "Pan Scan Settings."
- Tap "Set your own waypoints" and tap "Set" when the camera is in your desired position for each waypoint.
By following these steps, you can access the Pan Scan setting and customize your waypoints for the Wyze Cam Pan.
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Setting up waypoints
To set up waypoints, first open the Wyze app and tap on your Wyze Cam Pan. Then, tap 'More' and then 'Pan Scan'. If prompted, disable your Detection Zone by tapping 'Continue'. The Pan Scan feature will be activated when the icon is green, and deactivated when it is black.
By default, the Wyze Cam Pan has four equally spaced waypoints. You can, however, set your own waypoints for specific areas you want to check. To do this, go to 'Settings' in the top right corner of the app, then tap 'Advanced Settings', 'Motor Controls', and 'Pan Scan Settings'. Finally, tap 'Set your own waypoints'.
Use the directional control pad to move your Wyze Cam Pan to the desired position, and tap 'Set' to set a waypoint. Repeat this process until all desired waypoints are set.
If you want to return to the default Pan Scan settings, simply tap 'Revert to default'.
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Troubleshooting waypoint issues
Firstly, ensure that your Wyze app is up-to-date. Outdated app versions may cause compatibility issues with the camera firmware, leading to waypoint problems. To check for updates, open your Wyze app, go to the "Account" tab, and then tap "About." Compare your app version with the latest version listed on the "Release Notes & Firmware" page. If your app is outdated, update it through your mobile device's app store.
Next, confirm that your camera's firmware is also up to date. Outdated firmware may not support waypoint functionality correctly. To check for camera updates, go to the "Account" tab in the Wyze app and select "Firmware Update." If an update is available, proceed with updating your camera.
Additionally, verify that the Pan Scan feature is turned on. Under the camera's Live stream, slide the toolbar until you see Pan Scan. Ensure that it is enabled, indicated by a green icon. If Pan Scan is turned off, the camera will not follow the set waypoints.
Check if a Detection Zone is set up, as this may interfere with waypoint functionality. In the camera's settings, tap "Detection Settings" and then "Detection Zone." When Pan Scan is enabled, the Detection Zone will be automatically disabled. If you require the Detection Zone, remember to re-enable it after turning off Pan Scan.
If your camera is consistently losing waypoint position settings, there may be external factors at play, such as physical obstructions or connectivity issues. Ensure that the camera's field of view is clear and that it has uninterrupted movement capabilities. Also, check your internet connection and ensure that the camera is connected to a stable network.
Finally, if issues persist, check the Wyze website and app for any ongoing known issues. Wyze may provide specific troubleshooting steps or updates regarding waypoint functionality during these times.
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Adjusting the Detection Zone
The Detection Zone feature on the Wyze Cam Pan allows you to control when, where, and how motion is detected. To adjust the Detection Zone, follow these steps:
- Open the Wyze app and select your Wyze Cam Pan.
- Tap on "More," then select "Pan Scan."
- If prompted, disable the Detection Zone by tapping "Continue."
- With Pan Scan turned on, the camera's Motion Detection Zone setting will be changed to fullscreen, and the Detection Zone will be turned off.
- To turn on the Detection Zone, turn off the Pan Scan feature.
- Go to the Detection Settings and adjust the sensitivity of your camera.
- Use the slider with a range of 1-100 to set the percentage of changed pixels needed to generate an event video.
- Return to the Pan Scan settings and tap "Set your own waypoints."
- Use the directional control pad to move your Wyze Cam Pan to the desired position for your Detection Zone.
- Tap "Set" to set a waypoint. Repeat this step until all desired waypoints are set.
- Draw on the grid to fine-tune your motion detection target area. The Detection Zone will automatically be saved.
Note that the Detection Zone will only be active when the camera is in the position you selected when setting up the zone. If you manually move the camera away or if it moves away due to Motion Tracking, it will automatically return to the selected position after 15 seconds of inactivity.
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Resetting the camera
To reset your Wyze Cam Pan, start by connecting the camera to a power source. If you have a microSD card inserted, remove it. Then, press and hold the setup button on the bottom of the camera for 10 seconds. After releasing the button, wait at least 30 seconds for the camera to initiate the reset. This process can take up to 5 minutes. Once the reset is complete, the LED status light on the camera will change from solid red to flashing red, indicating that the camera is ready to be set up again.
It's important to note that performing a factory reset will delete all the data on the camera, including customized settings and installed apps, and will restore the camera to its default settings. This process can be useful for troubleshooting if your camera is not functioning properly or if you are unable to connect to it.
If you are having issues with your Wyze Cam Pan not connecting or functioning properly, performing a factory reset may be a solution. By following the steps outlined above, you can reset your Wyze Cam Pan and restore it to its default settings. Remember that the reset may take a few minutes, and the LED status light will indicate when the process is complete.
In some cases, you may need to perform a hard reset on your Wyze Cam Pan. This is typically done when the camera is unresponsive or cannot be connected to the Wyze app. To perform a hard reset, follow similar steps as the factory reset. Start by ensuring the camera is plugged into a power source and removing any inserted microSD cards. Then, press and hold the setup button for more than 10 seconds. The camera should play a short voice message about resetting. Allow a few minutes for the camera to reboot, and the LED light indicator will start blinking yellow when it's ready to be set up again.
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Frequently asked questions
In the Wyze app, tap on your Wyze Cam Pan. Tap More, then Pan Scan. If prompted, disable your Detection Zone and tap Continue. When green, Pan Scan is on. By default, Wyze Cam Pan has four equally-spaced waypoints. You can set your own waypoints by tapping on your Wyze Cam Pan, then tapping the Settings gear on the top right. Tap Advanced Settings > Motor Controls > Pan Scan Settings. Tap 'Set your own waypoints'.
Use the directional control pad to move your Wyze Cam Pan. Tap 'Set' to set a waypoint when the camera is in your desired position. Repeat until all desired waypoints are set.
To return to the default Pan Scan settings, tap 'Revert to default'.
Confirm that your Wyze app is up to date. In your Wyze app, go to the Account tab and tap About. Compare your app version to the latest app version listed on the Release Notes & Firmware page. If your Wyze app is out of date, update it. Also, check that your camera's firmware is up to date. Ensure Pan Scan is turned on. Check if a Detection Zone is set up. If so, note that if you adjust your camera’s view while a Detection Zone is enabled, the camera will automatically return to its original position after 15 seconds of being idle.
