Tillie Doyle
Permanent Account Number (PAN) verification may fail due to discrepancies in the name of the employee mentioned on their PAN card and the details registered in the EPF UAN portal. This may be due to the use of initials in the PAN database last name field, or differences in the order of names. To resolve this issue, individuals must update their name in the EPF UAN portal and submit a name change request for their PAN card. This typically involves filling out and submitting the relevant forms, such as the EPF Joint Declaration Form, and providing proof of identity. In some cases, individuals may need to contact the Income Tax Department directly for assistance.
How to solve PAN verification failed
| Characteristics | Values |
|---|---|
| Reason | Name on the PAN card does not match the name in the EPF UAN portal or Income Tax Department database |
| Solution | Update the name in the EPF UAN portal or Income Tax Department database to match the name on the PAN card |
| Steps to update name in EPF UAN portal | 1. Fill out the EPF Joint Declaration Form with both wrong and correct names 2. Get the form attested by the employer 3. Submit the attested form along with an employer's name correction request letter to the regional EPF office |
| Steps to update name in Income Tax Department database | 1. Log in to the e-Filing portal 2. Click Services > View PAN details 3. On the Verify Your PAN page, enter the PAN, full name, and date of birth 4. Enter the 6-digit OTP received on the registered mobile number 5. On successful verification, the PAN status will be displayed |
| Additional Information | It is mandatory to link the PAN card with the Aadhaar card in India. Failure to do so can result in penalties and deactivation of the PAN card. |
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What You'll Learn
Linking PAN with Aadhaar
The Government of India has made it mandatory to link your Permanent Account Number (PAN) card with an Aadhaar card under Section 139AA of the Income Tax Act, 1961. If you do not link your PAN with your Aadhaar, you may face several charges and penalties, such as a fine of up to Rs. 1,000 and your PAN card being deactivated.
To link your PAN with Aadhaar, you can follow these steps:
- Visit the e-Filing Portal Home page and click on 'Link Aadhaar' in the Quick Links section. Alternatively, log in to the e-filing portal and click on 'Link Aadhaar' in the Profile section.
- Enter your PAN and Aadhaar Number.
- Click on 'Continue to Pay Through e-Pay Tax'.
- Enter your PAN, confirm PAN, and provide a mobile number to receive the One-Time Password (OTP).
- Enter the 6-digit OTP received on the registered mobile number and click on 'Validate'.
- Your request for linking Aadhaar with PAN has now been submitted successfully, and you can check the Aadhaar-PAN link status.
In some cases, you may encounter a "PAN verification failed" error while trying to link your PAN with Aadhaar. This error typically occurs when there is a mismatch in the name or other details between your PAN card and the details registered with the Income Tax Department or the EPF UAN portal. To resolve this issue, you may need to update or correct your registered name or other mismatched details in the respective databases.
For instance, if your name on the PAN card includes initials, you may need to expand them to match the name format in the Aadhaar database, which does not accept initials. In such cases, you would need to apply for a "change in PAN" or "Aadhaar" to ensure that the names match in both databases.
Additionally, if you are trying to link your PAN with your employer's details, you may need to fill out and submit the EPF Joint Declaration Form. This form requires you to mention both the incorrect and correct names. After that, your employer needs to attest to the form, and you can submit it along with an employer's name correction request letter to your regional EPF office. This process can take at least 30 days.
It is important to note that you should not share your Aadhaar number openly in the public domain, especially on social media or other public platforms. However, you can freely use your Aadhaar for identity verification and transactions, just like you would use your PAN card, debit card, or credit card.
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Name mismatch
If you have received a "PAN verification failed" error message due to a name mismatch, you can resolve this issue by updating your name on either your Aadhaar Card or your PAN Card. Here is a step-by-step guide to help you correct the name mismatch:
Updating your Aadhaar Card:
- Visit the official portal of SSUP.
- Select the fields that need to be changed or updated.
- Fill in the fields with the accurate details.
- It is mandatory to visit the nearest Permanent Enrolment Centre of UIDAI to update your name on your Aadhaar Card.
- You can also use the Aadhaar OTP facility to update your name.
- Once your request is processed, you will receive your updated Aadhaar Card.
Updating your PAN Card:
- Download the New PAN Form from the NSDL website.
- Specify all necessary information, including your demographic details.
- Include supporting documents, such as identification and address proofs, and passport-size photos.
- Submit the form at your local NSDL collecting facility.
- To change your name on your PAN Card, you must specify certain documents, including proof of name change (marriage certificate, gazette notification, divorce decree, or affidavit) and proof of identity (Aadhaar Card, Voter ID card, Passport, or driving licence).
Please note that there is a fee for PAN card name correction: ₹110 for communication addresses within India and ₹1,020 for addresses outside India. Updating your name on your Aadhaar Card at an enrolment centre costs ₹50.
It is important to ensure that the names on your Aadhaar Card and PAN Card match to avoid any issues with linking the two documents and using them for various services.
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Name initials
If you are encountering a PAN verification error due to a mismatch in name initials, there are a few steps you can take to resolve the issue.
Firstly, it is important to understand that the PAN database has specific criteria for names, and it does not allow the use of initials for last names. If your name on the PAN card includes initials, you will need to expand them to the full name. For example, if your name on the PAN card is "Harsh D.", you need to change it to "Harsh Dineshkumar" to match your full name.
To correct the name on your PAN card, you will have to apply for a "change in PAN" request. You can do this by registering with Protean eGov Technologies Limited, which is authorised by the Income Tax Department (ITD) to provide online PAN verification services. The registration process involves submitting various documents, including a signed copy of the Terms & Conditions, Non-Disclosure Agreements, incorporation certificates, PAN card copies, and other relevant licenses or certificates. After submitting the required documents, your application will be forwarded to the ITD for approval. Once approved, you will receive your login credentials via email.
After registering and logging in to the e-Filing portal, you can initiate the process to correct your name. On the portal, click on 'Services' and then 'View PAN details'. On the Verify Your PAN page, enter your PAN, full name, and date of birth, and click 'Continue'. You will then be guided through the process of making changes to your PAN card details, including your name.
In addition to updating your PAN card, you may also need to correct the name on your Aadhaar card to ensure consistency across all official documents. The Government of India has mandated that PAN cards be linked to Aadhaar cards to avoid penalties and deactivation of the PAN card. Therefore, it is essential to maintain accurate and matching information across all official records.
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Uploading KYC details
Know Your Customer (KYC) is a verification process used by banking and financial institutions to verify the identity of customers and prevent fraud, money laundering, and identity theft. The process typically involves submitting various documents, including PAN cards, Aadhaar cards, passports, and voter IDs.
When uploading your KYC details, you may encounter a "PAN verification failed" error. This error typically occurs when there is a mismatch between the name on your PAN card and the details registered in the respective database, such as the EPF UAN portal or the Income Tax Department records. To resolve this issue, you must update your name in the registered database to match your PAN card details.
If you are attempting to update your PAN card details in the EPF UAN portal, you will need to fill out and submit the EPF Joint Declaration Form. When filling out this form, you must mention both your incorrect and correct name. After that, you should have your employer attest to the form and submit it along with an employer's name correction request letter to your regional EPF office. This process may take at least 30 days to complete.
Additionally, if there is a mismatch between your PAN card name and your Aadhaar card name, you will need to apply for an Aadhaar card correction. Ensure that the name on your Aadhaar card matches the name on your PAN card to avoid further complications.
To avoid manual errors and increase efficiency, some organizations utilize automated solutions, such as Docsumo's API, to verify PAN cards and detect potential document-related frauds. This helps streamline the process and reduce the time and resources required for manual verification.
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Online verification
A PAN verification failed error can occur due to a mismatch in the name of the employee mentioned on their PAN card and the details registered in the EPF UAN portal. This can be resolved by updating the name entered in the EPF UAN portal. To do this, one must fill and submit the EPF Joint Declaration Form. In this form, the member must mention their incorrect and correct names. After that, the employer must attest to the form, and then the member can submit the attested form along with the employer's name correction request letter to their regional EPF office. This process can take at least 30 days.
Additionally, if there is a mismatch between the name on the PAN card and other official documents, such as the Aadhaar card, it is necessary to apply for a correction by mentioning the exact name as appearing on the PAN card. The Government of India has made it mandatory to link your PAN card with an Aadhaar card under Section 139AA of the Income Tax Act, 1961. Failure to do so can result in penalties and the deactivation of the PAN card.
To verify your PAN card details, you can use the online service provided by the Income Tax Department. Here is a step-by-step guide:
- Log in to the e-Filing portal using your user ID and password.
- Click on 'Services' and then select 'View PAN Details'.
- On the 'Verify Your PAN' page, enter your PAN (which you want to verify), full name, and date of incorporation (DOI) or date of birth (DOB), and click 'Continue'.
- On the Verification page, enter the 6-digit OTP received on your mobile number and click 'Validate'.
- On successful verification, your PAN status will be displayed.
Note that the OTP will be valid for 15 minutes, and you have 3 attempts to enter the correct OTP.
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Frequently asked questions
You will need to update your name in the EPF UAN portal. To do this, fill out and submit an EPF Joint Declaration Form. You will also need to correct your name on your PAN card.
You will need to wait for one or two days for the details to synchronise. If the problem persists, contact the Income Tax Department.
Your PAN card will no longer be valid and you may be fined up to Rs. 1,000.
