
In India, individuals can apply for a new Permanent Account Number (PAN) card, or request changes or corrections to their existing PAN card details, through an online form provided by the Income Tax Department. The PAN card is used to track financial transactions and prevent tax evasion. It is possible to reprint or replace a PAN card in the event of loss, theft, or damage. Applicants can also check the status of their PAN card application or transaction online.
| Characteristics | Values |
|---|---|
| Can I get a new PAN card? | Yes, you can apply for a new PAN card if your previous one was lost, stolen, or damaged. |
| How to apply for a new PAN card? | You can apply for a new PAN card online through the Protean Online PAN Services Portal or the National Government Services Portal. |
| What are the requirements for a new PAN card? | You must provide proof of identity, address, and date of birth. If you are a foreign citizen, additional documents may be required. |
| Is there a fee for a new PAN card? | Yes, the fee depends on the dispatch address: Rs 50 for an Indian address and Rs 959 for a foreign address. |
| How long does it take to receive a new PAN card? | It usually takes 15-20 days to receive the new PAN card after submitting the application. |
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What You'll Learn

How to apply for a new PAN card online
Yes, you can apply for a new PAN card online. The process is simple and can be done through the Protean Online PAN Services Portal.
First, select the 'PAN - New Facilities' heading on the left side menu, then choose the ''Reprint of PAN Card' option. You will need to enter your PAN number, Aadhaar number, date of birth and GSTN (if applicable). After ticking the declaration and entering the captcha code, you will be taken to the payment page. Once payment is made, an acknowledgement will be generated, and you will be able to download your e-PAN card free of cost.
There is a fee for the dispatch of the physical card, which is Rs 50.00 for addresses within India and Rs 959.00 for addresses outside of India. The card will be sent to the communication address that the Income Tax Department has on file.
It is important to note that a penalty of ₹ 10,000 can be levied for the possession of more than one PAN card, so be sure to only apply for a new one if your original has been lost, stolen, or damaged. If your card has been lost or stolen, you can apply for a duplicate PAN card, which will take 15-20 days to be dispatched after the department receives your application.
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What to do if your PAN card is lost or damaged
If your PAN card is lost, stolen, or damaged, it is essential to take immediate action to safeguard your financial interests and tax compliance. Here is a step-by-step guide on what to do:
Lodge a Police Complaint
Filing a police complaint should be the first step if your PAN card is lost or stolen. This creates an official record of the incident and protects you from any potential misuse of your PAN card. This is especially important if your card was stolen, as it can be used for identity theft, which can lead to serious consequences.
Inform the Income Tax Department
The second step is to contact the Income Tax Department and inform them about your lost or damaged PAN card. You can do this by calling their helpline or sending them an email with the details of your PAN card.
Apply for a Duplicate PAN Card
Once you have reported your lost or damaged PAN card, you can apply for a duplicate PAN card online. The online application process is simple, quick, and hassle-free. You can visit the official website, TIN-NSDL, or use the Protean Online PAN Services Portal. If you choose to apply through the Protean website, here are the steps to follow:
- Go to the Protean website.
- Under the 'PAN - New Facilities' heading on the left menu, select 'Reprint of PAN Card'.
- Enter your PAN number, Aadhaar number, date of birth, and GSTN (if applicable).
- Tick the declaration, enter the captcha code, and click 'Submit'.
- Make the payment, and an acknowledgement will be generated.
Alternatively, if you are unable to apply online, you can submit a physical application addressed to the PAN services unit or Protean eGov Technologies Limited of NSDL.
Check the Status of Your Duplicate PAN Card
After submitting your application, you can track its status using the 15-digit acknowledgement number generated. The duplicate PAN card will typically be dispatched within 15-20 days of the department receiving your application. It will be sent to the communication address on record with the Income Tax Department.
It is important to note that you do not need to re-apply to link your Aadhaar with your new PAN card, as the PAN number remains the same. Additionally, there is a small charge for reprinting and dispatching the PAN card, which varies depending on whether it is within India or outside.
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How to check the status of your PAN card application
Yes, you can get a new PAN card. You can apply for a new PAN card online, update details, and check your application status easily with the Protean Online PAN Services Portal.
Step 1: Visit the Protean website
The first step is to visit the official Protean website. This website is the online portal for PAN card services, where you can apply for a new PAN card, update your details, and check the status of your application.
Step 2: Navigate to the 'PAN - New Facilities' section
Once you are on the Protean website, look for the ''PAN - New Facilities' heading on the left side menu. Under this heading, you will find the 'Reprint of PAN Card' option. Click on this option to proceed.
Step 3: Enter your information
In the next step, you will need to provide some personal information. This includes your PAN number, Aadhaar number, date of birth, and GSTN (if applicable). Please ensure that the information you enter is accurate and matches the details provided on your application.
Step 4: Submit the declaration and captcha code
After entering your personal information, you will need to tick the declaration box and enter the captcha code displayed on the screen. Once you have completed this step, you can submit your request by clicking the 'Submit' button.
Step 5: Make the payment
After submitting your request, you will be redirected to a payment page. Complete the payment process to finalise your request. An acknowledgement will be generated once the payment is successful. This acknowledgement will have a 15-digit acknowledgement number that you can use to track the status of your application.
Step 6: Check the status
You can now check the status of your PAN card application using the 15-digit acknowledgement number provided in the previous step. Keep this number handy as you will need it to track your application status. The duplicate PAN card will typically be dispatched within 15-20 days of the department receiving your application.
Please note that you can also call the Protean customer care numbers (020-27218080 or 08069708080) if you need any assistance or have any queries regarding your PAN card application status.
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How to make changes or corrections to your PAN card
You can make changes or corrections to your PAN card online through the Protean PAN website or the UTIITSL website. The online process allows users to update information such as name, date of birth, and address, ensuring that their PAN details are accurate and up-to-date. Here is a step-by-step guide on how to make changes or corrections to your PAN card:
Step 1: Visit the Protean website
Go to the Protean website and select the ''Reprint of PAN Card' option under the 'PAN - New Facilities' heading on the left-side menu. Alternatively, you can use the NSDL e-Governance portal to make changes or corrections to your existing PAN data.
Step 2: Enter your information
Enter your PAN number, Aadhaar number, date of birth, and GSTN (if applicable). You may also be asked to provide other personal details, such as your name, address, and parents' names.
Step 3: Submit the form
Tick the declaration, enter the captcha code, and click 'Submit'. After submitting the form, you will be directed to the payment page. The fee for PAN card correction when submitted offline is Rs.110. If the PAN card is to be dispatched outside India, an additional dispatch fee of Rs.910 is charged. For dispatch within India, the fee is Rs.50.
Step 4: Receive the acknowledgement slip
After your submission and payment, you will receive an acknowledgement slip. You will need to send this slip to the Income Tax PAN Service Unit of the NSDL within 15 days.
Step 5: Check the status of your updated PAN card
You can check the status of your updated PAN card by contacting the NSDL e-Gov helpline or the UTIITSL helpline. You can also check the status online using the 15-digit acknowledgement number generated. The updated PAN card will be dispatched within 15-20 days after the department receives the application.
It is important to keep the information on your PAN card accurate and up-to-date. If there are any changes in your name, address, or date of birth, be sure to update your PAN card details accordingly.
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What documents are required when applying for a new PAN card
The documents required for a new PAN card vary depending on the applicant's category. Here is a list of documents required for different categories of applicants:
Individuals:
- Proof of identity, address, and date of birth.
- Valid Aadhaar number (for instant e-PAN without an application form).
Hindu Undivided Family (HUF):
An affidavit of the HUF issued by the head, along with POI/POA details.
Association of Persons (AOP), Body of Individuals (BOI), Local Authority, or Artificial Juridical Person:
Copy of the agreement or Certificate of Registration Number.
NRIs and HUFs:
Passport, OCI card, and authenticated identification from their home country.
Companies:
Registration certificates or trust deeds, depending on their business type.
Students or Minors:
Address and ID proof.
It is important to note that taxpayers except individuals cannot file their own PAN card applications. For one-person companies, private limited companies, public limited companies, and limited liability partnership firms, PAN is allotted automatically at the time of incorporation.
The PAN card application process can be done online or offline, and applicants need to fill out a form and submit the required documents. The application fee varies depending on the chosen dispatch option, and the PAN card will typically be dispatched within 15-20 days.
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Frequently asked questions
Yes, you can apply for a duplicate PAN card online if your card has been lost, stolen or damaged.
No, your PAN number will remain the same.
It takes 15-20 days for the department to issue a new PAN card. Once it is issued, you will receive it within two to three working days.
You can apply for a new PAN card online through the Protean Online PAN Services Portal.








































