
Sidecar is a feature that allows users to connect their iPad to their Mac as a second screen. However, many users have reported issues with getting Sidecar to work, including problems with opening the Sidecar preferences pane. This issue can be caused by various factors, such as incompatible devices, outdated software, or incorrect settings. To resolve this issue, users can try a variety of troubleshooting methods, including checking device compatibility, updating software, reconnecting devices, and using professional software to resolve any underlying issues.
| Characteristics | Values |
|---|---|
| Error Message | "You can't open the "Sidecar" preferences pane because it is not available to you at this time." |
| Cause | Incompatible or unsupported Mac model or iPad model, outdated iPadOS, incorrect iPad name, or interference from other apps. |
| Solutions | Connect a compatible device, update iPadOS, change iPad name, use a workaround for older Macs, disable and reconnect, restart devices, disable VPN, enable Two-Factor Authentication, reset network settings, use CleanMyMac software, or contact Apple Support. |
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What You'll Learn

Check your iPad and Mac are compatible with Sidecar
To check if your iPad and Mac are compatible with Sidecar, you must ensure that both devices meet the system requirements. This includes signing in with the same Apple ID on both devices and enabling two-factor authentication. Additionally, your iPad must be running iOS 13 or later, and your Mac must be running macOS Catalina or later.
To check your iPad's software version, go to Settings > General > Software Update. To check your Mac's software version, go to the Apple menu > About This Mac. If your devices are not running the required software versions, you may need to update them.
It is also important to ensure that your iPad model is compatible with Sidecar. Compatible iPad models include all iPad Pro models, iPad 6 and later, iPad Mini 5 and newer, and iPad Air 3 and later. To check if your iPad model is compatible, you can refer to Apple's support site for a list of compatible devices.
Similarly, not all Mac models are compatible with Sidecar. To check if your Mac model is supported, go to the Apple menu > System Preferences > Sidecar. If you do not see Sidecar in the System Preferences, your Mac may not be compatible.
Other requirements for using Sidecar include ensuring that Wi-Fi and Bluetooth are enabled on both devices, and that Handoff is turned on. Additionally, your iPad must not be sharing its cellular connection, and your Mac must not be sharing its internet connection.
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Ensure you have the latest iPadOS and macOS
If you are encountering issues with Sidecar, it is important to ensure that you have the latest iPadOS and macOS versions. Outdated software can cause compatibility issues and hinder certain features from functioning properly. Here are some detailed steps to ensure you have the latest iPadOS and macOS:
For iPad:
- Go to Settings > General > Software Update and check for any available updates. If there is an update, follow the on-screen instructions to install it.
- With iPadOS 15 and later, you can also perform a "Reset All Settings" option without needing to factory reset your device. Open Settings, tap General, scroll down, and tap "Transfer or Reset iPad." Then, tap "Reset" and select "Reset All Settings." You will need to enter your passcode or password.
For Mac:
- Go to the Apple menu and select System Preferences.
- Click on "Software Update" to check for any available updates. If there is an update, follow the prompts to install it.
- Additionally, ensure that your Mac is running macOS Catalina or a later version to be compatible with Sidecar.
By keeping your iPadOS and macOS up to date, you can often resolve incompatibility issues and unlock new features for a smoother Sidecar experience. Remember to also verify that your iPad and Mac models are compatible with Sidecar by checking Apple's official list of supported devices.
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Connect your iPad to your Mac
If you're having trouble opening the Sidecar preferences pane, there are a few things you can try to get your iPad and Mac to connect via Sidecar. Firstly, ensure that your iPad and Mac are compatible with the Sidecar feature. The following Mac models are compatible:
- MacBook Pro
- IMac
- MacBook Air
- MacBook
To check if your Mac model is compatible, go to the Apple menu, select "About This Mac", and click the "Overview" tab. For iPad, you need a compatible iPad running iOS 13 or later.
Once you've confirmed compatibility, follow these steps to connect your iPad to your Mac:
- Ensure that you are signed in to the same Apple ID on both your iPad and Mac. On your iPad, go to "Settings", tap "Sign in to your device", and enter your Apple ID and password. On your Mac, go to the Apple menu, select "System Preferences", and sign in with the same Apple ID.
- Make sure that Wi-Fi is turned on for both devices. Connect your iPad and Mac to the same Wi-Fi network.
- Enable Bluetooth on both your iPad and Mac. Go to "System Preferences" on your Mac and ensure Bluetooth is turned on. On your iPad, enable Bluetooth by going to "Settings".
- Open the Finder app on your Mac. Your iPad should appear in the "Locations" or "Devices" section in the sidebar. If it doesn't appear, try disconnecting and reconnecting by going to the Apple menu, selecting "System Preferences", choosing "Sidecar", and clicking "Disconnect". Wait a few seconds and try reconnecting.
- If you prefer a wired connection, you can use a USB or USB-C cable to connect your iPad and Mac. If using a cable, you may need to trust the connection on your iPad by tapping "Trust" when prompted.
- On your Mac, go to System Preferences > Displays. Click on the "Arrangement" tab and check the "Mirror Displays" box. Select your iPad from the list of available displays.
- If you're using a VPN service on either your Mac or iPad, try disabling it and then reconnecting.
- If you're still having issues, try restarting both your iPad and Mac. You can force restart your iPad by pressing and quickly releasing the Volume Up and then Volume Down buttons, and then pressing and holding the power button until you see the Apple logo.
By following these steps, you should be able to connect your iPad to your Mac and troubleshoot any issues with the Sidecar preferences pane.
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Restart your iPad and Mac
If you can't open the Sidecar preferences pane, it may be due to an issue with the connection between your iPad and Mac. Restarting both devices could help re-establish the correct information transfer and flush out communication issues.
To restart your iPad, press and hold the screen lock button until the screen goes black, then press and hold the button again until the Apple logo appears. To restart your Mac, click on the Apple icon in the menu bar and select "Restart."
If you're still encountering issues, try force restarting your iPad. Do this by pressing and quickly releasing the Volume Up button, then doing the same with the Volume Down button, and finally, press and hold the power button until the Apple logo appears.
Additionally, ensure that your iPad and Mac software is up to date and that you're using compatible devices.
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Use a workaround for unsupported devices
If you are facing issues with Sidecar on your Mac, there are a few workarounds you can try to get it working, even if your device is unsupported.
Firstly, ensure that your iPad is unlocked. If your iPad is locked, you won't be able to use Sidecar. Next, check that Handoff is enabled on both your Mac and iPad. Handoff allows Mac and iOS devices to share data wirelessly and is enabled by default, but you should double-check that it's still on.
Now, try some basic troubleshooting steps: restart both your iPad and Mac, and ensure that they are close to each other. Move your iPad closer to your Mac, as Bluetooth range can be an issue. Try turning Bluetooth off and back on again on both devices. If you are using a VPN, try disabling it. Turn off True Tone on your Mac by going to Apple Menu > System Preferences > Displays, and unchecking the True Tone box.
If none of the above steps work, you can try a more advanced workaround, but proceed with caution as this involves editing system files. This method involves removing a specific Mac model identifier from the blacklist in the system files. To do this, go to /System/Library/PrivateFrameworks/SidecarCore.framework/SidecarCore and edit the file with a hex editor. SIP must be disabled, and the file must be codesigned after editing. You will also need to disable System Integrity Protection to mount / as read-write and modify SidecarCore.
If you are still unable to get Sidecar working, you may need to consider updating your devices to supported models, as not all iPads and Macs are compatible with Sidecar.
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Frequently asked questions
You may be receiving this error message because your Mac is not compatible with Sidecar. Sidecar is limited to Apple's newer Macs, running macOS Catalina or later.
Go to the Apple menu and select "About This Mac" to learn about your Mac model. Sidecar officially supports the following Mac models: macOS Catalina and later.
Try restarting your Mac and iPad, and ensure that you are signed in to iCloud using the same Apple ID on both devices. Also, check that Bluetooth and Wi-Fi are enabled on both devices.
You may need to reset your network settings on your iPad by going to Settings > General > Reset > Reset Network Settings. Alternatively, try using a software optimisation tool like CleanMyMac to reset your Mac to its brand new state without losing any data.
Yes, there are a few workarounds suggested by users. One method involves modifying a default setting by using a Terminal command provided by Troughton-Smith. Another workaround is to plug your iPad into your Mac using a USB cable. Please note that these workarounds may not work for all older Mac models.










































