
There are several ways to check the status of your PAN card application without an acknowledgement number. You can use the Interactive Voice Response (IVR) system, WhatsApp Assist, or SMS services. To use the IVR system, you can call the TIN call centre and provide your application details. For WhatsApp Assist, you can send a message to their number and follow the prompts. To use SMS services, you can send a specified message to the designated number provided by the authorities. Alternatively, you can check the status online through the NSDL or UTIITSL websites using your application coupon number and date of birth.
| Characteristics | Values |
|---|---|
| Online | Visit the official website of the Income Tax Department or TIN-NSDL website |
| Visit the official website of UTIITSL | |
| Visit the official website of Protean eGov Technologies Limited | |
| Visit the official website of the Income Tax e-filing website | |
| Visit the official website of the e-filing portal at https://eportal.incometax.gov.in/iec/foservices/#/pre-login/knowYourAO | |
| Visit the official website of the e-filing portal at https://tin.tin.nsdl.com/pantan/StatusTrack.html | |
| Offline | Contact the helpline of the Income Tax Department |
| Contact the TIN call centre | |
| Contact the official number of NSDL | |
| Send an SMS to 57575 in the format NSDLPAN followed by the 15-digit acknowledgement number | |
| Send an SMS to 3030 in the format PAN followed by the 15-digit acknowledgement number | |
| Send a WhatsApp message to 8096078080 | |
| Visit the nearest designated PAN centre for Biometric Aadhaar Authentication | |
| Download the e-PAN card by logging into the official PAN card portal | |
| Download the e-PAN card by applying through the UTIITSL website | |
| Download the e-PAN card through the Income Tax website | |
| Download the e-PAN card by applying through the e-filing portal |
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What You'll Learn

Check status via the official website of the Income Tax Department
Checking your PAN card status is simple and can be done in a few ways: online, via mobile, or offline. If you wish to check your PAN card status via the official website of the Income Tax Department, here is what you need to do:
- Visit the official TIN NSDL website.
- Select the application type as 'PAN – New/Change Request' from the drop-down menu.
- If you have your acknowledgement number, select 'Acknowledgement Number', enter the number, enter the captcha code and click 'Submit'.
- If you do not have your acknowledgement number, select 'Name' and fill in your last name, first name, middle name, and date of birth. Then, click 'Submit'.
- Your PAN card status will be displayed on the screen.
Alternatively, if you have applied for your PAN card through TIN-NSDL, you can also verify its status by sending an SMS. Send an SMS with the format 'NSDLPAN' followed by your 15-digit acknowledgment number to '57575'. You will then receive an SMS update on your PAN card status.
If you have applied for an Instant E-PAN through the income tax website, follow these steps:
- Visit the Income Tax e-filing website and click on 'Instant E-PAN' or access it directly through the provided link.
- Click the 'Continue' button under the 'Check Status/ Download PAN' option.
- Input your 12-digit Aadhaar number and proceed by clicking 'Continue'.
- Enter the OTP received on your mobile number and click 'Continue'.
- Your PAN card status via Aadhaar number will be displayed on the screen.
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Contact the Income Tax Department helpline
If you need to check your PAN card status without an acknowledgement number, you can contact the Income Tax Department helpline. The National Securities Depository Limited (NSDL) oversees the Tax Information Network (TIN) on behalf of the Income Tax Department. Here is the contact information for the NSDL:
- Customer care number: 020 27218080 (Available Monday to Sunday from 7:00 AM to 11:00 PM)
- Head office address: Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013
To resolve your queries related to your PAN card, you can also visit the nearest PAN card centre. You can find the nearest PAN centre by following the below process:
- Visit the Protean NSDL website.
- Go to the 'Customer Care' option and select 'Complaints/Queries'.
- Select the Query, Complaint or Suggestion option.
Alternatively, you can contact the UTI Infrastructure Technology and Services Limited (UTIITSL) helpline. UTIITSL is a Central Government company that provides different financial services on behalf of the Income Tax Department. You can reach them at the following telephone numbers:
- 033 40802999
- +91 33 40802999 (Available on all days from 9:00 AM to 8:00 PM)
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Send an SMS to 57575
If you want to check your PAN card status without an acknowledgement number, you can send an SMS to 57575. This method is particularly useful for those who prefer quick updates without needing to access a website.
To do this, open the SMS application on your mobile phone and create a new message. Type the following: NSDL PAN
Please note that the NSDL website generates a 15-digit PAN acknowledgment number, while the UTIITSL website generates a 9-digit application coupon number. You can also check your PAN card status by sending an SMS with the word "PAN" followed by your 15-digit unique PAN acknowledgment number to 3030.
Additionally, you can download the 'TIN-NSDL PAN' mobile app for NSDL applications or the 'UTI PAN Card Services' app for UTIITSL applications. After logging in, select the 'Track PAN Status' option and enter your acknowledgment or application number to view the status instantly.
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WhatsApp message 'Hi' to 8096078080
WhatsApp Assist is an efficient way to check your PAN card application status. You can send a message to the designated number to receive real-time updates on your application. Here is a step-by-step guide on how to check your PAN card status by sending a WhatsApp message saying "Hi" to 8096078080:
Step 1: Open WhatsApp on your mobile phone and save the number 8096078080 in your contacts. You can save it by the name of PAN Assist or any other name of your choice.
Step 2: Open the chat with the saved contact and send a 'Hi' message.
Step 3: You will receive a message asking for your consent to receive emails or SMS from 'Protean eGov Technologies Limited'. Select 'Yes'.
Step 4: In the next message, click on the 'Services' option and select 'Status of Application' from the list.
Step 5: Click on the 'PAN Application' option.
Step 6: Enter your 15-digit acknowledgement number. If you do not have your acknowledgement number, you can use your name and date of birth to review your application status.
Step 7: You will receive the PAN card application status.
Please note that there are multiple ways to check your PAN card status, such as through online portals, SMS, call, mobile apps, and the Interactive Voice Response (IVR) system.
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Visit the NSDL or UTIITSL website
To check your PAN card status without an acknowledgement number, you can visit the NSDL or UTIITSL website. Here are the detailed steps for each website:
NSDL Website:
- Go to the official TIN NSDL website.
- In the ''Application Type' section, choose 'PAN – New/Change Request'.
- Select the 'Name' option and fill in your last name, first name, middle name, and date of birth.
- Click on the 'Submit' button to obtain your PAN card status.
UTIITSL Website:
- Visit the official UTIITSL website.
- Click on the "Track PAN Card" tab.
- If you are an individual, enter your 10-digit PAN number and date of birth. For entities, provide the date of incorporation, agreement, or partnership.
- Enter the captcha code and click "Submit" to see your PAN card status.
Please note that the PAN card status can also be checked through other methods, such as calling customer care, sending an SMS, or using WhatsApp. However, if you prefer to check the status online without the acknowledgement number, the NSDL and UTIITSL websites provide convenient options.
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Frequently asked questions
You can check your PAN card status by visiting the official website of the Income Tax Department or by contacting their helpline. If you have applied for your PAN card through TIN-NSDL, you can verify its status by sending an SMS with the format 'NSDLPAN' followed by your 15-digit acknowledgment number to '57575'. Alternatively, you can check your PAN card status by providing your name, date of birth, and application/coupon number on the NSDL or UTIITSL website.
The acknowledgement number for a PAN card is a unique 15-digit number provided to individuals upon successful submission of their PAN card application. It is essential for tracking the application status.
The acknowledgement number of a PAN card may be found on the PAN acknowledgement slip or PAN acknowledgement form provided to an individual while applying for a new PAN card or requesting a modification to an existing PAN card.
You can check your PAN card status by sending an SMS of your 15-digit acknowledgement number to NSDL PAN to 57575. Alternatively, you can open WhatsApp on your mobile and message 'Hi' to '8096078080'. You will receive a message asking for your consent to receive emails or SMS, to which you should reply 'Yes'. In the next message, click on the 'Services' option and select 'Status of Application'. Next, click on the 'PAN Application' option and enter your 15-digit acknowledgement number.





















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