Get Your Pan Card: Pan Number To Physical Card

The Permanent Account Number (PAN) is a 10-digit alphanumeric code issued by the Income Tax Department of India to each taxpayer. It is required for various purposes, such as filing income tax returns, purchasing and selling fixed assets, and opening a bank account. If you have lost your PAN card but know your PAN number, you can apply for a duplicate PAN card or a reprint of your PAN card online or offline. Here are the steps to obtain a duplicate PAN card:

Online Process:

1. Visit the TIN/NSDL (now Protean) website.

2. Select the 'Online Application for PAN' tab.

3. Choose the 'Reprint PAN Card' option, which is for lost, stolen, or misplaced PAN cards.

4. Click on the 'Online Application for changes/correction in PAN data' link.

5. Select the type of PAN (individual, company, HUF, firm, etc.).

6. Fill out the online application form with details such as your existing PAN, name, address, contact information, and email address.

7. Attach self-attested documents such as ID proof and photographs along with the form.

8. Submit the application form online or by post to NSDL, along with the necessary documents.

9. Pay the application fee of ₹50 for resident individuals or ₹959 for non-resident individuals (with a communication address outside India).

10. An acknowledgment number will be generated for future reference.

11. A duplicate PAN card with the same PAN number will be dispatched to your correspondence address within approximately two weeks.

Offline Process:

1. Obtain the 'Request for New PAN Changes or Correction in PAN Data' form from any TIN-Facilitation Centre, IT PAN Service Centre, PAN Centre, or stationery vendor. Alternatively, download the form from the Income Tax Department, UTIITSL, or NSDL website.

2. Fill out the form in BLOCK LETTERS using BLACK INK.

3. Provide your existing 10-digit PAN.

4. Ensure only one character is filled in each box, leaving a box blank after each word.

5. Attach two recent coloured photographs in the designated space.

6. Provide your signature or left-hand thumb impression across the photograph and in the box provided on the right side of the form. If using a thumb impression, get it attested by a Magistrate, public notary, or gazetted government officer.

7. If you wish to update alternative addresses, tick the checkbox on the left-hand margin and provide details on a separate page.

8. Submit the form at the counter, along with the applicable fee: ₹50 for residents and ₹959 for non-residents with a communication address outside India.

9. Provide proof of identity, date of birth, and address along with the form.

Visit the TIN/NSDL website

To get a PAN card, you must first apply for a Permanent Account Number (PAN) through the NSDL website. Here is a step-by-step guide:

To apply for a PAN online, you need to visit the NSDL website. The website address is https://www.onlineservices.nsdl.com. Here, you will find the 'PAN application' option. Click on this to get started.

Register your details

On the PAN application page, you will need to enter your personal details. This will include your name, date of birth, address, email, and mobile number. You will also need to specify the purpose of your application, such as employment, banking, or tax returns.

Upload supporting documents

To complete your application, you will need to upload supporting documents. These will include proof of identity, address, and date of birth. A list of acceptable documents can be found on the NSDL website. Ensure that you have these documents ready before starting your application.

Submit and pay

Once you have entered all the required information and uploaded your documents, you will need to submit your application. After submission, you will be redirected to a payment page. You can pay the fee using net banking, a demand draft, or a credit or debit card.

Verify your application

The final step is to verify your application. You can do this using the Aadhaar-based e-Sign facility. You will receive an OTP on your registered mobile number, which you need to enter to complete the verification process.

After you have successfully made the payment and verified your application, you can expect to receive your PAN card within 15 to 20 days.

Select the 'Reprint of PAN Card' option

If you have lost your PAN card, you can apply for a reprint directly through the UTIITSL website. This is only possible if there are no changes to be made to your PAN data. This service is available to users whose PAN application was processed and dispatched through UTIITSL or if you obtained your PAN using the Instant e-PAN facility through the Income Tax Department.

To apply for a reprint, you will need to pay a fee of Rs.50.00 (inclusive of taxes) for delivery to an Indian address, or Rs.959.00 (inclusive of taxes) for delivery to a foreign address. This fee can be paid online.

If you are applying for a reprint of your PAN card, you will need to indicate whether you require a physical PAN card or not. If you opt for a physical PAN card, it will be printed and dispatched to your communication address. The e-PAN card in PDF format will be sent to your email address if provided.

If you do not require a physical PAN card, you must provide an email address, and the e-PAN card will be sent to you via email. No physical PAN card will be dispatched in such cases.

For online applications made through e-KYC & e-Sign paperless application/ e-Sign scanned based/ DSC scanned based options (i.e. other than the physical mode), payment can only be made by credit card/debit card or net banking.

Fill in the online application form

To apply for a PAN card online, you can use the Income Tax portal, the NSDL website, or the UTIITSL website. Both the NSDL and UTIITSL websites have been authorised by the Government of India to issue PAN cards and make changes or corrections on behalf of the Income Tax Department.

Filling in the Online Application Form

The first step is to fill out the online application form. The exact process will differ depending on which website you use, but here is a general overview of the steps involved:

• Visit the website of your chosen portal.
• Select the application type, such as 'New PAN - Indian Citizen (Form 49A)' or 'New PAN - Foreign Citizen (Form 49AA)'.
• Enter your personal details, such as your name, date of birth, email, and mobile number.
• If required, upload scanned copies of supporting documents, such as proof of identity, address, and date of birth.
• Review and submit the form.
• Pay the application fee online using a credit card, debit card, or net banking facility.
• Once your payment is successful, you will receive an acknowledgment that can be used to track your application status. This will also be sent to your email address.

After Submitting the Online Application Form

If you have chosen to receive a physical PAN card, you will need to print out the acknowledgment and attach the required documents. The specific documents will depend on your situation, but generally include proof of identity, address, and date of birth. You will then need to post the acknowledgment and documents to the relevant authority for processing. The address will depend on the portal you used and your location.

If you have chosen to receive only an e-PAN card, you will not need to submit any physical documents. However, keep in mind that e-PAN cards are only available to Indian citizens above 18 years of age with a valid Aadhaar number and an Aadhaar-linked mobile number.

Attach the necessary documents

When applying for a new PAN card, you will need to submit several documents to prove your identity, address, and date of birth. The specific documents required may vary depending on your citizenship status and the type of applicant (individual or organisation). Here is a detailed list of the necessary documents to attach to your application:

Proof of Identity:

• Ration card with your photo
• Photo ID card issued by the central or state government, or any public sector undertaking
• A duly attested certificate issued by a bank, containing your photo and bank account number
• Central government health scheme card
• Pensioner card copy with your photograph
• A certificate of identity in the prescribed format, signed by a Member of Legislative Assembly, Member of Parliament, Municipal Councillor, or a Gazetted Officer
• Bank statement on letterhead from the bank branch, including your name, the issuing officer's stamp, and your duly attested photograph and bank account number
• OCI (Overseas Citizen of India) card issued by the Indian Government
• PIO (Person of Indian Origin) card issued by the Indian Government
• Citizenship ID Number, National ID Number, or Taxpayer ID Number, duly attested by the appropriate authority
• Driving license (accepted for minors and students)
• Passport (accepted for minors and students)
• Voter ID card (accepted for minors and students)

Proof of Address:

• Landline connection bills
• Voter ID card containing a photograph
• Bank account statements
• Credit card statements
• Post office passbook with your address
• Latest order for property tax assessment
• Domicile certificate allotted by the government
• Allotment letter for accommodation, issued by the central or state government (not more than three years old)
• Property registration documents
• Utility bills (electricity, water, gas)
• Broadband service bill
• Credit card statement
• Post office passbook with your address
• NRE (Non-Resident External) bank account statement in India
• Registration Certificate issued by the Office of Foreigner's Registration, indicating your Indian address
• Visa granted by any foreign country
• Appointment letter copy provided by an Indian company or employer-issued original certificate of Address in India

Proof of Date of Birth:

• Birth certificate issued by a certified office, such as a Municipal Authority or Indian Consulate
• Matriculation certificate from a recognised board
• Certificate of Marriage issued by the Marriage Registrar's Office
• Pension payment order
• Domicile certificate issued by the Government of India or any state government
• Affidavit stating your date of birth, signed before a magistrate
• Photo identity card issued by the Central or State Government, Central or State Public Sector Undertaking

Please note that you will need to submit one copy of each document, and these documents should be clear and readable. Additionally, for proof of address, utility bills and bank/credit card statements should be recent, preferably not more than three months old.

Submit the form online or by post

To submit the PAN card form online, applicants can use the paperless feature (without manual submission) by following the below steps:

• Fill in the basic details in the application form.
• After submitting the application, you will be redirected to the payment gateway.
• On successful payment, Aadhaar authentication will take place.
• If the payment transaction fails, you can initiate the payment again using the "Regenerate online PAN application" option.
• The Aadhaar authentication will be done in real time. If the authentication status is a perfect match, the application will be processed further.
• In case of Aadhaar authentication failure, an automatic refund will be processed, and the applicant can submit a new application in physical mode.
• Once the Aadhaar authentication is successful, an OTP will be generated for e-KYC services.
• After successful authentication of the OTP, the applicant's address details will be fetched from the UIDAI and populated in the PAN form.
• If the e-KYC feature fails, you may use the "Regenerate online PAN application" option to complete the process.
• If the mobile number is not registered/available in UIDAI, an automatic refund will be processed, and the applicant can submit a new application in physical mode.
• After successful completion of the e-KYC process, the applicant must verify the application data and provide any other necessary information before submitting.
• Note that the applicant cannot change the data after Aadhaar authentication and successful processing through eKYC mode.
• After successful validation, an OTP for eSign will be requested.
• Once the OTP is received and submitted, the application will be signed through Aadhaar-based e-sign services.
• After the application is successfully signed, it will be saved and processed further.
• The applicant does not need to send any files/printouts of the PAN application form unless clarification is required.

Alternatively, applicants may apply for a PAN card using the paperless feature with Aadhaar-based eSign services available on the UTIITSL Portal. Here are the steps:

• Fill in the application form completely and upload the supporting documents in PDF format. Picture and signature files must be in JPEG/JPG format.
• After submitting the application, you will be redirected to the payment gateway.
• On successful payment, Aadhaar authentication will take place.
• If the payment transaction fails, you can initiate the payment again using the "Regenerate online PAN application" option.
• Once the Aadhaar authentication is successful, an OTP will be generated for e-sign services.
• After providing the OTP and consent, the e-sign process will be completed.
• If the e-sign process fails, you may initiate the process again using the "Regenerate online PAN application" option.
• If the mobile number is not registered/available in UIDAI, an automatic refund will be processed, and the applicant can submit a new application in physical mode.
• Please note that you do not need to send any files/printouts unless specifically requested by UTIITSL for clarification.

Additionally, applicants can apply for a PAN card using the paperless feature with a Digital Signature Certificate (DSC). Here are the steps:

• Fill in the application form completely and upload the supporting documents in PDF format. Picture and signature files must be in JPEG/JPG format.
• After submitting the application, you will be redirected to the payment gateway for payment.
• If the payment transaction fails, you can initiate the payment again using the "Regenerate online PAN application" option.
• After successful payment, the PAN application in PDF format, including the photo, signature, and supporting documents, will be available for download.
• The applicant will then need to apply a digital signature to the downloaded PAN form.
• Once the form is digitally signed, the applicant will need to upload the signed PDF.
• The DSC of the applicant and the validity of the DSC will be validated.
• The DSC name verification will be matched with the different filled values in the application. Only exact matching is allowed.
• After successful verification of the DSC, the application will be moved to the processing zone.
• Please note that you do not need to send any files/printouts unless specifically requested by UTIITSL for clarification.

To submit the PAN card form by post, applicants can follow these steps:

• Fill in the New PAN Application Form 49A "online" through the UTIITSL website.
• Click on "Validation" followed by the "Submit" button once the application is filled in.
• Verify the correctness of the information submitted.
• Proceed to make the online payment by clicking on the "Make Payment" button.
• Choose either of the available gateway options: BillDesk or PayU India, depending on your payment card-issuing bank.
• Carry out the payment attempt using one of the following options: Netbanking, Credit Card (Master/Visa), Debit Card (Master/Visa), Cash Card, or any other available option on the Payment Gateway site.
• You will receive a "Success" or "Failure" message for the online payment attempt.
• In case of payment failure, you may cancel, go back, or retry making the payment.
• For successful cases, save or take a printout of the filled-in form using the "Print Form" option.
• Affix two photographs of 3.5cms x 2.5cms size on the printed form.
• Sign at the three specified positions on the photo-affixed form: sign across the affixed photograph on the left, below the photo in the right-hand box, and on page 2 of the form in the bottom right-hand box.
• Attach copies of the documents submitted as Proof of Identity, Proof of Address, and Proof of Date of Birth, as per the information provided in the form.
• Submit or dispatch the complete set of applications to the nearest UTIITSL office address in Mumbai, Kolkata, Chennai, or New Delhi for processing and issuance of the PAN card.

Frequently asked questions