If your Le Pan tablet is not working, you may need to remove the cover to access the internal components. Before removing the cover, try performing a soft reset by holding the power button until the device turns off, then turning it on again. If this does not work, you can try a hard reset by going to Settings > Backup & Reset > Factory Data Reset. This will erase all data on the tablet.
To remove the back cover of your Le Pan tablet, you may need to use a plastic pry tool or a knife to gently pry it open. Start by inserting the tool into the SD card slot or charge port and try an upward motion until you see a separation between the tablet and the back cover. Work your way around the device by sliding the tool around the rim. Be careful, as the first time you do this, it will be hard to separate the back cover from the tablet.
Characteristics | Values |
---|---|
Soft reset | Press and hold the power button until the tablet turns off. Wait a few seconds before holding the power button again to restart the device. |
Hard reset | Go to Main Menu and go to Settings. Select Backup & Reset. Then, select Factory Data Reset (Note: This erases all data on the tablet) and choose Reset Device. Next, choose Erase Everything. |
Back cover removal | Pry it open with a knife or a plastic pry tool. |
What You'll Learn
Use a plastic tool to pry the cover off
To remove the cover of a Le Pan tablet, you will need a plastic opening tool. This is a dual-headed tool designed for opening smartphone cases and removing internal components fastened by adhesive.
To begin, place the plastic opening tool into the SD card slot or charge port of the Le Pan tablet. Try an upward motion until you see a separation between the tablet and back cover. Work around the entire device by sliding the plastic opening tool around the rim. The first time you do this, it will be hard to separate the back cover from the tablet. The clips are approximately 5 cm apart. As you work around the device, you will hear a dislocating sound when the clips are disconnected. Once all the clips have been separated, remove the back cover.
Be careful when touching any of the internal components of the tablet.
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Slide the tool around the rim of the tablet
Now that you have the plastic opening tool in the SD card slot or charge port, try to pry the tablet open in an upward motion until you see a separation between the tablet and back cover. You might find this difficult to do, especially if this is your first time. But don't worry, that's normal.
Now, slide the plastic opening tool around the rim of the device. Work your way around the entire tablet. As you do this, you will hear a dislocating sound as the clips disconnect. The clips are approximately 5 cm apart. Once all the clips have been separated, you can remove the back cover.
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Soft reset the tablet
To perform a soft reset of the Le Pan II tablet, first, press and hold the power button until the tablet turns off. Wait a few seconds before holding the power button again to restart the device.
After these steps, a soft reset of the tablet has been done. However, if you want to perform a hard reset, follow these steps:
- Go to the Main Menu and select Settings.
- Select Backup & Reset.
- Select Factory Data Reset (Note: This erases all data on the tablet).
- Choose Reset Device, then select Erase Everything.
After these steps, a hard reset of the tablet has been done.
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Hard reset the tablet
To hard reset your Le Pan tablet, follow these steps:
- Press and hold the power button until the tablet turns off.
- Wait a few seconds, then press the power button again to restart the device.
- Go to the Main Menu and select Settings.
- Select Backup & Reset.
- Choose Factory Data Reset. Note: This will erase all data on the tablet.
- Select Reset Device, then choose Erase Everything.
Your Le Pan tablet has now been hard reset.
Alternatively, if your tablet is frozen and won't turn off, you can try a few different methods to force a reset:
- Use a paper clip or similar tool to press the reset button located in a small hole at the back of the tablet.
- Press and hold the power button for 10-15 seconds to force a hard reset.
- If your device has a physical home button, press the power button and home button together until you see the Android bot and a progress bar indicating that the internal memory is being formatted.
- If your device does not have a physical home button, press the power button and both volume keys together for a few seconds, then gently press the reset pin-hole on the side of the tablet.
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Contact Le Pan customer support
If you need to contact Le Pan customer support, you can call them on their customer service phone number: 855-537-2672. This line is open 24 hours a day, 7 days a week.
You can also try calling their exclusive toll-free number on 1-866-989-9870. This line is open Monday to Friday, 7am to 5:30 pm PST.
Alternatively, you can try contacting Le Pan customer support online. You can submit a request for support using the form on their website. You can also check their FAQ and Troubleshooting & Maintenance sections for answers to common issues.
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Frequently asked questions
You can use a plastic pry tool to remove the back cover of your Le Pan tablet. Place the plastic pry tool into the SD card slot or charge port and try an upward motion until you see a separation between the tablet and back cover. Work around the entire device by sliding the plastic pry tool around the rim.
Yes, you will need a plastic pry tool to remove the back cover of your Le Pan tablet safely.
To reset your Le Pan tablet, first, press and hold the power button until the tablet turns off. Wait a few seconds before holding the power button again to restart the device. Then, go to Main Menu, select Settings, and choose Backup & Reset. Next, select Factory Data Reset and choose Reset Device. Finally, choose Erase Everything.