Emilie Meyer
The Wyze Cam Pan is a popular home security camera known for its affordability, ease of installation, and advanced features. If you've changed your Wi-Fi details and need to reconnect your Wyze Cam Pan, the first step is to check if your camera is connected to power and that the status light is solid yellow. Next, open the Wyze app and tap on your camera, then tap Settings and select Update WiFi Network. Follow the on-screen steps to update your Wi-Fi network details. If you're having trouble connecting, try rebooting your Wi-Fi modem or router, and ensure your Wi-Fi is running on a 2.4 GHz network, as required by the Wyze Cam Pan.
| Characteristics | Values |
|---|---|
| Camera model | Wyze Cam Pan v1/v2/v3 |
| Wi-Fi network | 2.4 GHz |
| Setup process | Repeat the setup process to override the previous Wi-Fi setup |
| App | Download the Wyze app on your smartphone or tablet |
| Camera status light | Solid yellow when powered, flashing when ready for setup |
| Add device | Tap Home, then tap the plus sign + on the top right, tap Device, tap Cameras, tap Wyze Cam v1/v2 or Wyze Cam Pan, tap Next |
| Camera setup | Pull the base from the camera and single-press SETUP on the bottom of the camera, check the box next to "I heard, 'Ready to connect'" in the app |
| QR code | Hold the camera 6-10 inches away from the phone screen, slowly move the QR code on the screen away from and then closer to the camera, tilt the phone screen to prevent glare, turn the phone upside down and turn off "Invert Colors" on iOS |
| Wi-Fi password | Tap the icon in the password field to display the password and ensure it is correct |
| Troubleshooting | Check with your internet service provider to confirm that the Wi-Fi router is running 2.4 GHz, reboot the Wi-Fi modem by unplugging it from power for 60 seconds |
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What You'll Learn
Download the Wyze app
To set up your Wyze Cam Pan after a Wi-Fi change, you will first need to download the Wyze app on your smartphone or tablet. The Wyze app is available for free on both the App Store and Google Play Store. After downloading the app, open it up and create an account by providing your email address and a password. Follow the on-screen instructions to complete the account creation process.
Once your account is set up, you can begin the process of adding your Wyze Cam Pan to the app. Tap on the "+" icon on the top right corner of the app's home screen to add a new device. Select the option to add a camera, and then choose the specific model of your Wyze Cam Pan. Follow the on-screen instructions to complete the setup process, which may include scanning a QR code or entering a password.
It is important to note that the Wyze Cam Pan only works on 2.4 GHz Wi-Fi networks. If you are connected to a 5 GHz network, you will need to switch to a 2.4 GHz network before setting up your device. Additionally, make sure that your camera is powered on and plugged into an outlet during the setup process.
By following these steps and ensuring your camera and Wi-Fi network are compatible, you should be able to successfully set up your Wyze Cam Pan after a Wi-Fi change.
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Connect to a 2.4 GHz Wi-Fi network
To connect your Wyze Cam Pan to a 2.4 GHz Wi-Fi network, you must first download the Wyze app on your smartphone or tablet. You can download the app for free from either the App Store or the Google Play Store. After downloading the app, you will need to create an account by providing your email address and creating a password.
Once you have created an account, you must connect your device to a 2.4 GHz Wi-Fi network. Then, unpack your Wyze Cam box, removing all plastic and packing materials. Plug the camera into a power source using the included USB cable and power adapter. The camera's status light will turn solid yellow when powered on and flashing when it is ready for setup.
In the Wyze app, tap "Home", then tap the plus sign on the top right. On the "Add" menu, tap "Device", then "Cameras" and select your camera model. With your camera plugged into an outlet, tap "Next" in the app. When setting up a Wyze Cam Pan, the camera may rotate when plugged in. Pull the base from your camera and single-press "SETUP" on the bottom of the camera. It will say "ready to connect". In the app, check the box next to "I heard, 'Ready to connect'".
Finally, select your 2.4 GHz Wi-Fi network and enter your network password. Tap "Next". Tap the icon in the password field to display the password to ensure it was entered correctly. Behind the camera lens, single-press the "SETUP" button. It will say "ready to connect".
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Unpack and plug in the camera
To set up your Wyze Cam Pan after a Wi-Fi change, you must first ensure your camera is plugged in and ready for setup.
First, remove your Wyze Cam Pan from its box, getting rid of all plastic and packing materials. Plug the camera into a power source using the provided USB cable and power adapter. The camera's status light will turn solid yellow when powered on. When the light begins to flash, it is ready for setup.
If you are setting up a Wyze Cam Pan v3, ensure that your Wi-Fi network is a 2.4 GHz network. If you are connected to a 5 GHz network, switch to a 2.4 GHz network before proceeding.
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Set up the camera in the app
To set up your Wyze Cam Pan after a Wi-Fi change, you will need to first download the Wyze app on your smartphone or tablet. You can download the app for free from either the App Store or the Google Play Store. After downloading the app, you will need to create an account by providing your email address and creating a password.
Once you have created your account, open the Wyze app and tap on the "Home" tab. Then, tap on the plus sign (+) on the top right corner of the screen. On the Add menu, tap “Device”, then “Cameras”. Select the Wyze Cam Pan option. With your camera plugged into a power outlet, tap "Next" in the app. Ensure that your camera is connected to a 2.4 GHz Wi-Fi network.
When setting up a Wyze Cam Pan, the camera may rotate when plugged in. Pull the base from your camera and single-press "Setup" on the bottom of the camera. It will say "ready to connect". In the app, check the box next to "I heard, 'Ready to connect'".
Now, you will need to scan the QR code on the Wyze app. Hold your camera up to your phone screen with the QR code displaying. It will say, "QR code scanned, please wait", and then "setup completed". In the app, check the box next to "I heard, 'QR code scanned'". After the camera is set up and connected, it will say, "setup completed". Tap "Next".
Finally, you will need to name your device. You can name your Wyze Cam Pan using the text field or by choosing a suggested name.
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Scan the QR code
To set up your Wyze Cam Pan after a Wi-Fi change, you will need to repeat the setup process, which will override the previous Wi-Fi setup.
To scan the QR code, follow these steps:
- Hold your camera 6-10 inches away from your phone screen.
- Slowly move the QR code on the screen away from the camera, then closer.
- Tilt your phone screen slightly to avoid glare.
- Turn your phone upside down.
- If you're on iOS, turn off "Invert Colors".
- Ensure the QR code is not distorted. If you have an older device with a small screen, try using a different device. If your screen is cracked or scratched, the code may be distorted, so try a different device.
- If you're using a beta version of the Wyze app, ensure the cursor is not on the QR code.
- Check for any ongoing issues on wyze.com and the Wyze app.
After scanning the QR code, you will be directed to the next steps to complete the setup process.
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Frequently asked questions
First, make sure your new Wi-Fi network is a 2.4 GHz network, as the Wyze Cam Pan only works on 2.4 GHz Wi-Fi networks. Then, download the Wyze app on your smartphone or tablet and connect your device to the new Wi-Fi network. Next, plug in your camera and follow the setup instructions in the app. You may need to delete your camera from the Wyze app and set it up as a new device.
If your Wyze Cam Pan won't connect to your new Wi-Fi network, try rebooting your Wi-Fi modem by unplugging it from the power source for 60 seconds. Check that your Wi-Fi router is running at 2.4 GHz and that your Wyze app is up to date. If you're scanning a QR code, hold your camera 6-10 inches away from your phone screen and slowly move the QR code on the screen away from and closer to the camera.
For Wyze Cam Outdoor, you do not need to delete the camera from the Wyze app. Simply repeating the setup process will override the previous Wi-Fi setup.
