Finding Your Hand Pan: Retailers And Makers To Know

There are several options for buying a handpan, including going directly to the manufacturer, buying from a music shop, or purchasing online. Buying directly from the manufacturer allows for personal interaction with the maker and can provide valuable information about the instrument. However, it is important to ensure the trustworthiness and professionalism of the craftsman. Purchasing from a music shop offers the advantage of being able to try out and compare different handpan models, but the quality and brand options may vary. When buying online, it is recommended to opt for specialist websites or the websites of recognised manufacturers or physical music shops to ensure better after-sales service and product quality. Generalist websites and marketplaces are generally not recommended due to potential issues with product quality and customer support. It is also possible to buy second-hand handpans from private individuals, but this option comes without a warranty and may carry risks.

Online retailers (e.g. Amazon, Yatao Shop)

Online retailers such as Amazon and Yatao Shop offer a wide range of hand pans to choose from. When buying a hand pan online, it is important to do your research and read reviews to ensure you are getting a quality product.

Amazon

Amazon offers a variety of hand pans, ranging from different sizes, colours, and note options. Many of the hand pans on Amazon come with additional accessories, such as carrying bags, stands, and mallets. Prices for hand pans on Amazon vary, but many are offered at a more affordable price point compared to other retailers. It is important to note that the quality of hand pans on Amazon may vary, so it is essential to read reviews and compare different options before making a purchase.

Yatao Shop

Yatao Shop is a specialised online retailer that offers a range of hand pans, stands, stools, and other related products. The website provides detailed information about each product, including the scale, price, and pre-sale availability. The prices of hand pans on Yatao Shop range from $1,249 to $4,087, with some options available for pre-sale at a lower price. Yatao Shop also offers accessories such as hard cases and soft bags for hand pans. When ordering from outside the EU, additional import customs charges may apply.

Other Online Retailers

In addition to Amazon and Yatao Shop, there are other online retailers that offer hand pans. It is worth exploring multiple websites to compare prices, shipping options, and product availability. When buying a hand pan online, it is important to consider the reputation of the retailer, the quality of the product, and the availability of customer support in case of any issues.

Manufacturers (e.g. Metal Sounds)

Metal Sounds is a well-known manufacturer of handpans, with a range of models available, including the Spacedrum Evolution, Spacedrum Inox, and Spacedrum Nitro. They offer direct sales through their website and showroom, as well as through authorised dealers and music shops. Metal Sounds prioritises customer service and provides clear contact information, which is an important factor when purchasing a handpan.

When buying directly from Metal Sounds, you can expect to interact personally with the handpan maker, who can provide valuable insights and information about the instrument. This direct relationship allows you to understand their process, the specifics of their models, and any waiting periods for your order.

Metal Sounds also has a team of tuners, ensuring that their handpans are of the highest quality and perfectly tuned. Their instruments are available in music shops, providing an opportunity for customers to try out different models and compare them with other brands. This is particularly useful for those who want to make an informed decision before purchasing.

Additionally, Metal Sounds offers a range of accessories, such as carrying bags and cases, maintenance products, and instrument bundles. They also provide resources for learning to play the handpan and advice on choosing the right instrument.

Overall, Metal Sounds is a reputable and reliable manufacturer that offers a range of options for purchasing their handpans. They combine direct sales with authorised dealer networks, ensuring that customers have access to their products globally. Their focus on customer service and the quality of their instruments makes them a trusted choice in the handpan market.

Music shops (e.g. Djoliba Percussions, La Baguetterie)

Music shops are a great option for buying a handpan, and you will often be able to try out different models in-store. This can be a safer option than buying online, as you can get a feel for the instrument and ensure it is of good quality.

In France, Djoliba Percussions in Toulouse, La Baguetterie in Paris, and Percussions du Monde are a few examples of specialist shops. More and more general shops are also starting to sell handpans, but be wary of the quality of these instruments and the knowledge of the salespeople.

In the US, Aura Pan in New Jersey, Axiom Handpan in Nevada, and Hamsa Handpan in California are just a few examples of handpan manufacturers that have started to delegate the marketing of their instruments to music shops.

When buying a handpan from a music shop, it is important to consider the quality of the handpan, the price, and whether the shop offers an after-sales service. A good handpan should be perfectly tuned, with a good overall balance, and nice finishing touches. The key of the scale is frozen, so choose one that really appeals to you. Be wary of cheap instruments that are supposedly ideal for beginners.

If you are buying a handpan from a generalist website, make sure to research the brand and the quality of the after-sales service. Choose well-known brands, preferably domestic, to ensure a fast and quality service.

Specialist websites (e.g. MasterTheHandpan)

Specialist websites, such as MasterTheHandpan, are a great option for those who want to buy a handpan online. This is especially true if you are unable to visit a physical store or want to compare a wide range of handpans from the comfort of your home.

When buying a handpan online, it is important to do your research and only purchase from reputable websites. Look for customer reviews, and check how the merchant responds to any problems. It is also a good idea to ensure the website has clear legal information, including a postal address and company registration number.

Specialist websites often offer a wide range of handpans from different makers, which can be easily compared based on factors such as scale, price, materials, waiting lists, and delivery options. This makes it easier to find a handpan that fits your specific needs and budget.

For example, MasterTheHandpan lists handpans from various makers, including Singing Steel Project, Hende Sound Sculptures, Satya Sound Sculptures, and McCarthy Instruments. The prices on these specialist websites can range from as little as $1200 to over $3000, depending on the brand, features, and quality.

In addition to MasterTheHandpan, there are other specialist websites such as Yatao Handpan Shop, which offers a range of handpans, stands, stools, bags, and cases. Isthmus Instruments is another example, where you can find handcrafted pieces of art that produce mesmerizing sounds, catering to both beginner and advanced players.

By using specialist websites, you can benefit from the convenience of online shopping while also accessing expert advice and guidance to help you make an informed decision when purchasing a handpan.

Generalist websites

When buying a handpan on a generalist website, it is important to be cautious and pragmatic. While generalist websites like Amazon offer convenience and competitive prices, there are some potential pitfalls to watch out for.

Firstly, it is crucial to research the brands offered on these sites. Look into the origin, production methods, and reputation of the handpan brands. If the seller cannot provide satisfactory answers, it is best to avoid the purchase. Opt for well-known brands, especially those based in your region, to ensure a fast and reliable after-sales service. This is particularly important if you are considering a handpan from Asia, as structural defects or detuning issues may arise.

Secondly, be wary of prices that seem too good to be true. A handpan priced below €1200 (for 8-9 notes) should raise red flags. It is always better to choose a specialised shop or website that offers expert advice and a qualified after-sales service, even if it means paying a slightly higher price.

Additionally, always ensure that the generalist website provides clear legal information, including its postal address and company registration number. This transparency is essential to avoid fraudulent sites and sellers.

By following these guidelines, you can make a more informed decision when purchasing a handpan on a generalist website. While these sites offer convenience, it is crucial to prioritise quality, reliability, and after-sales support when investing in a handpan.

Frequently asked questions