Ella Walter
San José City College offers payment plans to help students manage their finances and pay tuition on time. Students can enrol in a payment plan by contacting the San José City College Business Services Office, either by phone, email, or in person. Payment plans are also available online through the TouchNet Payment Center, which allows students to make payments via credit or debit cards (Visa, MasterCard, Discover, or American Express). A transaction fee is charged for each payment, with a higher fee for international cards. To avoid being dropped from courses for non-payment, students should ensure they have a payment plan in place and stay up to date with their payments.
| Characteristics | Values |
|---|---|
| Name of the college | San José City College |
| Payment plans | Available through TouchNet |
| Transaction fee | Domestic Card: 2.95%, International Card: 4.25% |
| Contact | Phone: (408) 288-3768, Email: [email protected], Address: Admissions & Records Office, first floor, Robert N. Chang Student Center |
| Payment methods | Visa, MasterCard, Discover, American Express |
| Payment portal | https://sso.sjeccd.edu/ |
| Payment deadline | Before the start of the term |
| Outstanding balance | More than $100 |
| Drop for Nonpayment | Active |
| Health fee waiver | Applicable for persons who rely solely on prayer according to a recognized religious group |
| Refunds | Not automatic, $10.00 processing fee |
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What You'll Learn
Payment plans through TouchNet
San José City College offers payment plans through TouchNet, which is available 24/7 to accept payments. TouchNet's payment plans help students avoid debt while sustaining revenue and reducing collections. The self-service portal gives students and authorised users a complete overview of tuition, past payments, and real-time updates. Students can also sign up parents and guardians as authorised users, ensuring all parties have access to payment due dates, activity, and account balances.
Students can enrol in an available plan and make payments using Visa, Mastercard, Discover, or American Express. Only credit or debit cards are accepted. To set up a payment plan, students can click on "Payment plans" and follow the instructions.
The enrollment period for a TouchNet payment plan begins on the first day of registration for that semester, and they are available during the Spring, Summer, and Fall semesters. Students may make full or partial payments, but partial payments are not enough to secure registration without enrolling in a payment plan before published payment deadlines.
Students can set up their installments to be processed automatically each month, or they can choose to manually process their payments each month. TouchNet allows users to save one or more payment methods to use for processing payments.
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Payment methods accepted
San José City College offers payment plans through TouchNet, which is the college's new online payment system. Students and authorised users can enrol in a payment plan and make payments using Visa, Mastercard, Discover or American Express credit or debit cards.
A transaction fee will be charged each time a payment is made. The fee for domestic card payments is 2.95%, while international card payments incur a 4.25% fee. These fees are charged by the credit card processor and do not go to SJCC/EVC.
Students can view their account information on the Self-Service online student portal by logging in and clicking on "Student Finance". Here, they can view their latest statement and make payments online.
It is important to note that students with an outstanding account balance of more than $100 will automatically be dropped from all courses they have registered for. Students can avoid this by paying their outstanding balance in full or by enrolling in an online payment plan.
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Transaction fees
San José City College (SJCC) offers payment plans through TouchNet, which is an online payment system for registration payments for students enrolled at SJCC and Evergreen Valley College.
SJCC has a transaction fee structure in place for different payment methods and scenarios. Here are the key points to note about transaction fees:
- Domestic Card Payments: SJCC charges a 2.95% convenience fee for domestic card payments. This fee is not levied by SJCC but by the credit card processor. It is important to note that this fee applies to each transaction and is separate from the tuition or fees being paid.
- International Card Payments: For international card payments, the transaction fee is slightly higher at 4.25%. This fee is also charged by the credit card processor and not by SJCC itself.
- Refund Processing Fee: In the case of refunds, there is a processing fee involved. For example, a $10 processing fee is applicable for refund requests, as per California Administrative Code 58508. Additionally, for short-term credit classes, there is a $10 refund processing fee when a student officially drops the class.
- Miscellaneous Document Fees: Obtaining miscellaneous documents from student files may also incur fees. For instance, there is a charge of $1 per page for copies of miscellaneous documents (excluding transcripts from other colleges).
- Health Services Fee: There is a mandatory Health Services fee payable at the time of registration. This fee is non-refundable unless the student withdraws from all classes before the census or if the District cancels the student's classes. However, certain groups, such as those relying solely on prayer as per a recognized religious group, may be eligible for a waiver upon providing the necessary documentation.
- Enrollment Fees: Nonresident and foreign students are required to pay enrollment fees, which can vary. However, there are certain exemptions, such as for eligible Special Immigrant Visa (SIV) holders and refugee students who settled in California upon entering the United States.
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Drop for Nonpayment
San José City College offers payment plans through TouchNet, which can be set up online. These payment plans are interest-free and allow students to plan and budget their tuition payments. Students can make payments using Visa, MasterCard, Discover, or American Express. Only credit or debit cards are accepted, and a transaction fee is charged each time a payment is made.
The San José Evergreen Community College District is implementing a drop for nonpayment policy to help students avoid incurring debt, limit financial liability, ensure compliance with state fiscal mandates, combat fraudulent enrollment, and clear course waitlists. This policy will come into effect in the summer term and fall semester of 2025.
Students with an outstanding account balance of more than $100 will automatically be dropped from all registered courses. To avoid being dropped, students can pay their outstanding balance in full or enroll in an online payment plan. Students with an outstanding balance in excess of $100 will have a hold placed on their educational record, preventing course registration for future terms.
Students whose outstanding balance is from the current award year are encouraged to apply for financial aid, such as the Free Application for Federal Student Aid (FAFSA) or California College Promise Grant (CCPG). Students can also avoid being dropped for nonpayment if they meet certain conditions, such as having anticipated financial aid or being granted California Assembly Bill 540 (AB 540) status.
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Contacting San José City College Business Services Office
San José City College offers a range of resources and services to support its students, staff, and faculty. The Business Services Office is one such resource, and it can be contacted in several ways.
Firstly, for general inquiries or to request assistance, you can visit the office in person on campus. The exact location and operating hours of the Business Services Office are not specified, but you can refer to the campus directory or contact the college for this information.
Alternatively, you may be able to reach the Business Services Office by phone or email. The specific contact details for this office are not readily available, but San José City College has a dedicated webpage for administrative services, which may include contact information for the various departments, including Business Services.
Additionally, San José City College provides a selection of on-campus dining services and supports its community through various departments. These departments include Custodial Services, Grounds Services, and Campus Technology Support and Services (CTSS). The CTSS department, located in GE 106, operates Monday through Thursday from 8:00 am to 7:00 pm and on Fridays from 8:00 am to 5:00 pm. They can assist with software and equipment requests, video conference requests, and webpage assistance.
For specific inquiries or issues related to payment plans, you can refer to the TouchNet online payment system. San José City College now offers payment plans through TouchNet, allowing students to set up plans and make payments online. Transaction fees apply, with a 2.95% fee for domestic card payments and a 4.25% fee for international card payments. Students can also view their account information and make payments through the online student portal, Self-Service, by visiting https://sso.sjeccd.edu/ and clicking on "Student Finance."
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Frequently asked questions
You can set up a payment plan through TouchNet on the online student portal, Self-Service. You can also contact the San José City College Business Services Office by calling (408) 288-3768, emailing [email protected], or visiting the Admissions & Records Office located on the first floor of the Robert N. Chang Student Center.
Students and authorized users can pay using Visa, MasterCard, Discover, or American Express. Only credit or debit cards are accepted. There is a 2.95% transaction fee for domestic cards and a 4.25% fee for international cards.
Students with an outstanding balance of more than $100 will be automatically dropped from all registered courses unless payment is made in full or an approved payment plan is in place. Failure to pay may also lead to academic and immigration consequences.
Refunds must be requested by the student in writing. There is a $10.00 processing fee for all refund requests.
